Docusnap Training and Support
Powerful Support for a Powerful Product
Fully leverage all Docusnap features
Getting along with the basics of the Docusnap software solution is no challenge for an IT expert. However, the whole thing becomes tricky as soon as you want to exploit the full potential of the many features Docusnap offers. In order to provide our customers with optimum support for the efficient use of all Docusnap features, we established the Docusnap Academy.
See how Docusnap is used in practice
A sample documentation in HTML format is available for you to get a first impression of how powerful Docusnap is. Such an HTML export can be created in Docusnap at any time by a simple click of the mouse or as a scheduled task. This HTML variant allows easy access to the entire IT documentation that has been created.
Hands-on Report Examples
Docusnap comes with a number of meaningful and extensive pre-defined reports. These reports can be scheduled to run at any desired point in time. To give you a glimpse at the reporting capabilities of Docusnap, we prepared a few sample reports in PDF format.
Assistance, tips, and tricks around Docusnap
All Docusnap features are described in detail in the Docusnap User Manual. For the Customizing feature and the Report Designer, a separate Configuration Manual is available. Our “How To” collection contains information on specific topics related to the Docusnap installation.
- User Manual
- Customizing Manual
- Online / PDF
- Practical tips
- Installation prerequisites
- Documentation Prerequisites
Contact the Support Team
Many roads lead to support
Did you come across a question or problem while using Docusnap? Or do you need help from our support team on a particular feature? There are several ways to get help: Ring up our Support Team, send an e-mail, or use our contact form.
- Individual Assistance
- Contact Addresses
- Free Support