{"id":1724,"date":"2017-05-18T18:31:59","date_gmt":"2017-05-18T18:31:59","guid":{"rendered":"https:\/\/www.docusnap.com\/en\/?page_id=1724"},"modified":"2023-12-13T08:18:33","modified_gmt":"2023-12-13T08:18:33","slug":"knowledge-base","status":"publish","type":"page","link":"https:\/\/www.docusnap.com\/en\/support\/knowledge-base\/","title":{"rendered":"Knowledge Base"},"content":{"rendered":"\n\n

\n Knowledge Base – the Docusnap information database .\n <\/h2>\n

The How To documents available for download on this page provide answers to frequently asked questions. The PDFs contain hands-on tips and instructions that enable you to solve common basic problems on your own.You can of course contact our Support Team via e-mail under support@docusnap.com<\/a> at any time if you have other, specific questions on the Docusnap features.<\/p> \n

HowTo Docusnap<\/p>\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
Contents<\/th>\n File<\/th>\n <\/tr>\n
\n \n Docusnap 13 – New features, changes and upgrade <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Installation and configuration <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Migration – Migrate Docusnap and database to a new server <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Configuration – Docusnap Discovery Service <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Configuration – Docusnap Web <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Configuration – User Management <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Configuration – Docusnap Web – Configuring a company specific access <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Configuration – Docusnap Enterprise Search <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Configuration – License Exceeded <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – Whitepaper <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – Windows <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – Discovery Windows – script-based Windows Inventory <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – Windows – Mobile and Home Office devices <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – Active Directory <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – SNMP <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – SNMP – Additional tools (Telnet\/SSH) <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – DNS <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – DHCP <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – Exchange and Exchange Online <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – Microsoft 365 <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – Azure <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – IP Scan <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – SharePoint <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – Linux – Alternative authentication (SUDO, RSA) <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – Discovery Linux – script-based Linux Inventory <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – AWS <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – Windows \/ Linux \/ Mac – Software and file search <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – Location assignment of systems <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory – Mass Import of script data (Global Script Import) <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Documentation – Additional information <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Documentation – Other Assets – Creation and add-on of other assets <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Documentation – IT Concept (ZIP file contains IT Concept in PDF and Docusnap format) <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Documentation – Physical Infrastructure <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Documentation – Documentation Framework – IT Documentation including business structures <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Analysis – IT Security – Permission analysis <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Analysis – IT Security – Report jobs (CSV) <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Analysis – IT correlations <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Analysis – License management <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Analysis – Notification by e-mail <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Analysis – Docusnap Connect – Create your own queries <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Report – User system assignment (Assets User) <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Customizing – Customize logos and designs of reports <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Customizing – Create a Data view <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Customizing – Creating reports <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Customizing – Extension of the database structure <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Interface – CSV import <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Interface – Docusnap Connect – Exporting data <\/a>\n <\/td>\n <\/td>\n <\/tr>\n <\/table>\n

HowTo Docusnap 12<\/p>\n \n \n \n \n
Contents<\/th>\n File<\/th>\n <\/tr>\n
\n \n Docusnap 12 – New features, changes and upgrade <\/a>\n <\/td>\n <\/td>\n <\/tr>\n <\/table>\n

HowTo Docusnap 11<\/p>\n \n \n \n \n \n
Contents<\/th>\n File<\/th>\n <\/tr>\n
\n \n Docusnap 11 – Innovations and changes <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Docusnap 11 – Upgrade from Docusnap X to Docusnap 11 <\/a>\n <\/td>\n <\/td>\n <\/tr>\n <\/table>\n

HowTo Docusnap X<\/p>\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
Contents<\/th>\n File<\/th>\n <\/tr>\n
\n \n Migrating from Docusnap 6.3 to Version X <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Installing and Configuring <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Installing and Customizing Docusnap Web – Version 2.0 <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Discovery Service – Installation and Configuration <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Configuring a Company-Specific Access to Docusnap Web <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Creating Custom IT Documentation Based on Business Structures <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Additional Information <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Docusnap Connect Export \/ Import <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Docusnap Script Windows <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Docusnap Script Linux <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Other Assets <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventorying Microsoft Exchange <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Defining Notifications <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Windows Firewall Exceptions <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n WMI Access Problems <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Customizing Create Dataview <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Customizing Data Entry Forms <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Customizing – Create Reports <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Other Assets (T-SQL) <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Report Jobs (CSV) <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n User System Assignment Reports <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n How to Install Windows Server 2008 R2 <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Managing User Access to Docusnap <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventorying Microsoft Azure <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventorying Microsoft Office 365 <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Migrating Docusnap to another server <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Physical Infrastructure <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory and Analysis of SNMP <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n White Paper Docusnap Inventory <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Linux Inventory – Alternative Authentication with RSA Key and Sudo User <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n IT Concept (ZIP file contains IT Concept in PDF and Docusnap format) <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n License Management <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n IT-Security <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventorying via IP-Scan <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Inventory of Amazon Web Services (AWS) <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Reports – Customizing of Logos and Designs <\/a>\n <\/td>\n <\/td>\n <\/tr>\n <\/table>\n

HowTo Docusnap 6.3<\/p>\n \n \n \n \n \n \n \n \n \n \n \n
Contents<\/th>\n File<\/th>\n <\/tr>\n
\n \n Activation <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n WMI Access Problems <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Windows Firewall Exceptions <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n DocusnapScript.exe (Script-Based Inventory Process) <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Docusnap 6.3 – Getting Started <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Data Export and Import <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Defining Notifications (E-mail Reminders) <\/a>\n <\/td>\n <\/td>\n <\/tr>\n
\n \n Creation and Add-on of IT-Assets <\/a>\n <\/td>\n <\/td>\n <\/tr>\n <\/table>\n\n","protected":false},"excerpt":{"rendered":"

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