IT Documentation - The Blog

Providing Documentation on a Tablet Computer

May 7, 2014

Maybe you are wondering about the best way to make your IT documentation available. As we are talking eventually about thousands of pages, printing a hard copy is no option. What is more, you will need information that is really up-to-date. So why not sync your IT manual and the associated documents to a tablet? This way, the information is always available, wherever you are right now in the company, even at a remote site. Without the need to be online at all times. Even if there are problems in the network you are analysing. In this case, access to the online data is often no longer possible. Using a common sync tool, you can update the manuals you created with a click of the mouse.

However, this absolutely requires that you have automated the creation of your IT manuals. Docusnap provides the functionality required for this purpose. Export your data to a PDF file. This will ensure that you will not have any problems accessing them later. In addition, you can be sure to have access to the latest version of your manual. No more messing around with obsolete data, as with printed manuals or in case there are no update procedures. This is especially important in a network with daily changes – as they are common in every network.

From the tablet, direct access to the database is usually not possible. For this reason, you need to use the PDF version, ensuring that the information will be available even in the event of an emergency where it no longer possible to access the database.

In case you also use the Docusnap reporting feature to create a password report, please consider the following: Your data is saved on a tablet computer, i.e.a device that is not intrinsically very secure. So make sure to protect your device and data accordingly. Otherwise, a tremendous IT security gap will open up. Think twice before running the risk of taking a complete password list with you. Of course, using a tablet for this purpose is an elegant solution. There is no better way to prepare for an emergency than having the entire documentation at hand in a PDF file for immediate access. If required, you can still print it. However, make sure that these files are not sync’ed using a cloud service!