You capture an asset’s ITAM data either individually in the ITAM tab of its
detail page, or centrally through the side panel of the ITAM › Assets list.
What separates the two paths is described in
ITAM Fundamentals.
Finding Assets
Above the ITAM › Assets grid, alongside the tiles for managed and
ITAM-capable assets, four more tiles appear: In Operation (share of assets
in the Operation phase), Incomplete (assets with missing core fields),
Critical (assets at criticality Critical), and End of Life in 12 Months
(assets whose End of Life falls within a year).
Incomplete together with sorting by Completeness brings the assets with
the largest gaps to the top.
Five further columns — Purchase Date, Commission Date, End of Life,
End of Service, and Warranty Until — are not visible by default but are
available for filtering and bulk editing.
Assets that don’t come from a scan are added manually through the Asset
button — individually or several at once. Only ITAM-capable types can be
selected here as well.
Editing an Asset
The pencil on a section opens the entire edit block of Lifecycle, Warranty,
Ownership, and Criticality at once — not just the section you clicked.
The lifecycle shows the six phases Planning, Procurement, Deployment,
Operation, Change, and Decommission as a progress track, alongside the
four date fields Purchase Date, Commission Date, End of Life, and End
of Service.
Clicking the already active phase, or the already selected criticality level,
clears the selection again; the value is then empty.
Switching to Decommission, and every backward change, requires a
justification in the Phase Change field — without it, Save stays blocked.
A forward change (other than to Decommission) needs no justification.
If End of Life lies before Commission Date, the application blocks saving
with the message “End of Life cannot precede the commission date.”
Asset Owner and Technical Owner are searchable people pickers. The Asset
Owner later decides on validation and rejection — see
Validating Assets. Criticality offers four
levels: Critical, High, Medium, and Low.
Editing Several Assets at Once
Selected rows in the list open the same fields for all marked assets together
through Edit Entries.
Work by commonality, not asset by asset: assign the Asset Owner to all
servers of a department first, then the criticality to all clients. That way
many assets become complete in a few passes.
Warranty and Costs on the Asset
The Warranty and Costs sections in the ITAM tab show the state but
don’t change it: you create warranties under
Managing Warranties, costs under
Capturing Costs. The costs section on the asset is
read-only.
As soon as the last core field is filled, the validation status switches to
Due. Validating Assets describes what follows.