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ITAM captures the commercial and organizational side of an asset: ownership, lifecycle phase, warranty and costs. No scan delivers this data—it is kept separately on the asset, apart from the technical data.

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ITAM-capable and managed assets

ITAM-capable

The type carries the ITAM flag under Data Model › Types and Fields. The scan creates such assets; their ITAM data starts out empty.

Managed

Someone has captured the asset’s ITAM data. ITAM › Assets lists both counts side by side.
The ITAM data itself—ownership, lifecycle phase, warranty, criticality—is set by a person; the scan does not supply it.

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Core fields and completeness

Seven Core Fields determine an asset’s Completeness: Lifecycle Phase, Asset Owner, Technical Owner, Criticality, Commission Date, End of Life and End of Service. The ITAM tab shows the state as a progress bar with a checklist.
If no core field is filled yet, Completeness shows only Not Edited—without a counter, bar or checklist.
End of Life and End of Service can be marked Not assessable. A field marked this way drops out of both the counter and the total—an asset can reach 100% without both fields being set.

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The lifecycle

An asset moves through six phases: Planning → Procurement → Deployment → Operation → Change → Decommission. Phases before the active one count as done.
A change to Decommission, and any change backward, requires a justification; a forward change to any other phase does not.

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Criticality

Four levels rank an asset by business significance, each with a digit and a label: Criticality is one of the seven core fields and therefore counts toward completeness.

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Validation

Validation confirms that an asset’s ITAM data is correct; it does not happen automatically. The status moves through three stages: Due → Requested → Validated. A request requires complete core fields—below 100% completeness, validation cannot be requested. Once a person confirms the request, the status changes to Validated; if they reject it, to Rejected, with a reason.
On an asset’s Overview—outside the ITAM tab—two tiles show the same state: ITAM Completeness and ITAM Validation.

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Warranty

The asset carries a Warranty Until date with a status: Active, Expiring Soon, Expired, Inactive or Error. The warranty entries themselves, with coverage and term, are managed in ITAM › Warranties; the asset can only take over an end date from an existing entry.

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Costs

Costs appear on the asset as a read-only list with name and monthly amount per entry. They are captured and assigned in ITAM › Manage Costs. Capturing ITAM Data describes where you edit the core fields. The validation workflow and rejection reasons are in Validating Assets; all values are in the ITAM Reference.