Skip to main content
For the gateway to update its scan scripts, it needs a directory on the machine it runs on. You set it in the gateway’s window in the Settings tab, in the field Storage Directory:. The field may stay empty.

Existence check

If the field is filled, the directory must exist – otherwise “Error while saving, storage directory does not exist” appears directly below it. The check runs on every change to the field, not only when saving.
The check covers only existence, not access. A directory the service account has no rights on is saved without objection – the scan scripts can then not be updated, and the gateway gives no indication of it.The service account needs full access to this directory. Which account that is is shown under Log on as in the General tab, see Installing and Registering the Gateway.

Saving

Save takes the same route as in the Registration tab: the gateway sends the configuration, waits until the service has applied it, and restarts the service.
The IP ranges from the Registration tab are checked as well. If one of them is invalid, saving fails here too – the message “Error while saving, incorrect IP addresses exist” then appears as a notification in the top right corner, although you are editing a directory.
Once the directory is set, you continue working with the gateway in the browser, see Managing Gateways. For a fault you want to hand to support, see Reviewing and Exporting Logs.