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Docusnap365 is a cloud application. It is operated by Docusnap GmbH in Microsoft Azure, West Europe. Exactly one component runs in your network: the Docusnap Enterprise Gateway.

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Components

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The gateway

The gateway is the connection between your network and Docusnap365. It consists of a Windows service that does the work and a configuration app for registration and setup. It runs on a server or a VM and connects outbound to Docusnap365 over HTTPS. There are no inbound connections from the internet; only port 443 is required outbound. A gateway belongs to exactly one tenant. Any number of gateways can be registered per subscription — for separate sites or networks. Jobs. The gateway fetches its scan jobs from Docusnap365. A job set to run immediately starts right away; a scheduled job is executed by the gateway itself on its schedule — even without a browser open. It receives the credentials for a scan from the vault only for the duration of the run. Results. Every scan module writes its results to encrypted files. Once a job finishes, the gateway uploads them to the transfer storage; the backend processes them into your database. Updates. The gateway updates its scan modules itself, without a reinstall. New modules and fixes arrive without your intervention.

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Data flow

  1. The gateway scans and uploads the results to the transfer storage.
  2. The backend processes the results and writes them to your database.
  3. The web interface reads from your database and writes changes back.
  4. Exports and generated documents live in storage and are ready for download.

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AI assistant

The AI assistant uses language models operated in Europe. Processing is covered by a data processing agreement. Your questions and the data read to answer them are not processed outside Europe. Details: Permissions and Data.

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Next steps

Security describes how credentials, transmission and your data are protected. To start scanning: Scanning Your Network.