Proper IT documentation requires a detailed and up-to-date hardware and software inventory. The Docusnap software supports the automated retrieval of system values and configurations. Docusnap collects this data without interfering with the existing IT environment. The inventory process can be performed by means of a user-friendly wizard, triggered by a script, or run as a scheduled task via the Docusnap Server. The Discovery Service integrated in Docusnap enables decentralized inventory of further sites, for example via the Internet or internal VPN connections.
IT documentation must always be up-to-date. In a first step, the software collects a wealth of different data from the IT environment and saves it in a central database. Docusnap then generates a variety of documents such as plans, lists, or reports from this database – just as required. In addition, the software allows you to customise data structures and to extend the system documentation by adding manual information.
The Docusnap Web Client enables mobile data access at any time. With the help of the software, the physical infrastructure such as racks and cabling can be fully captured and visualized.
While the Permission Analysis module is used to carry out in-depth security analyses, reports and visualizations help you obtain a good overview of the IT environment. The easy-to-use Licensing Management system allows you to keep track of the corporate licensing situation. What’s more, with Docusnap all open data connections and communication paths can be detected and evaluated in detail.
With Docusnap, dependencies between business processes, IT services and the required IT systems can be presented in a clear and transparent way. This enables business critical constellations to be specifically analyzed and rectified. Based on an analysis of the existing IT relations, complex issues can be understood at a glance or defined manually, if required. Using the Docusnap IT Concepts feature, it is possible to create operating and emergency manuals, system datasheets, and recovery plans and to update them automatically.