Efficient IT management for public institutions

Docusnap must always be licensed for your entire network - consisting of all Windows, Linux, HP-UX and macOS systems as well as thin clients. Switches, routers, printers and mobile devices are excluded! You can find our licence calculator here.

You only need to license content that is managed in Docusnap365. All objects (e.g. notebooks, monitors, user accounts, etc.) that are inventoried or created within Docusnap365 are subject to licensing.

Ein Netzwerkplan ist ein detailliertes Diagramm, das die Struktur und das Design eines Computernetzwerks grafisch abbildet. Es umfasst die physische und logische Anordnung der Netzwerkkomponenten wie Router, Switches, Server, Computer und andere Geräte. Der Plan zeigt, wie diese Komponenten miteinander verbunden sind und wie Daten durch das Netzwerk fließen.

For short-term projects, we recommend the subscription model. In the long term, the purchase model is cheaper, but the initial costs are higher. Purchase licenses must also be activated in the accounting system and cannot be claimed as 100% expense immediately.

Objects are, for example, hardware elements such as monitors, printers, but also Windows systems, user accounts and IT services. For a detailed definition of objects that require a license, please see this page.

Ein Netzwerkplan sollte alle Systeme und Komponenten enthalten, die zusammenarbeiten, um ein funktionierendes Netzwerk bereitzustellen. Dazu gehören typischerweise Router, Switches, Server, Firewalls und Endgeräte, wie Computer, Laptops oder Smartphones.

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With an active service contract, you receive all updates to current versions and features. For an inventory software, a service contract is essential, as otherwise no patches and updates required for the continued functionality of Docusnap can be obtained in the event of changes by manufacturers to their products.

You can see how many objects you have used in your demo environment. We estimate that about 15 objects are needed per workstation. The number of objects can be increased or reordered at any time without a price disadvantage.

Ein Netzwerkplan hilft bei der Planung, Implementierung, Verwaltung und Optimierung eines Netzwerks, indem er sicherstellt, dass alle Komponenten effizient zusammenarbeiten und die Anforderungen des Unternehmens erfüllen. Er kann auch Auskunft über Sicherheitsaspekte, IP-Adressierung, Netzwerkprotokolle und andere technische Details geben.

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No, a service contract must always be purchased for at least 1 year when purchasing new. We recommend a 3-year contract, which is cheaper in terms of the total term.

Yes, because these objects still occupy storage space on our cloud system.

The rental version of Docusnap always includes the latest version of Docusnap including all patches.

Yes, there is a special partner program, please contact our sales department info@docusnap.com. At this page we have listed use cases for IT service providers and system houses. Even if you are not looking for a partnership, you can still sell Docusnap to your customers as a reseller. We would also ask you to contact our sales department info@docusnap.com in this case.

We prefer payment based on Euro, but also offer invoicing in US dollars. Please note that the currency cannot be changed after a contract has been concluded.

Of course, there are also licenses with a license size of well over 5,000. In this case, we would ask you to contact our sales department.

The license size can be increased at any time without a price disadvantage. You only pay the price difference between the old and new license. Reducing a license size works after the end of the period without restrictions in the subscription contract model. A purchase license can also be reduced at the end of the service contract term. The reduction only affects future service contract extensions.

IT inventory is the process of recording all of a company's IT resources and assets. This includes hardware such as computers, servers and network devices as well as software licenses and applications. The aim of IT inventory is to obtain a complete overview of existing IT resources in order to optimize their use, control costs and ensure compliance with legal requirements and licensing agreements. It also helps with the planning of upgrades, troubleshooting and ensuring IT security.

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Automated inventory in Docusnap refers to the process by which IT assets and resources are recorded and documented without manual intervention.

Docusnap offers specialized inventory modules for various technologies, such as Windows, Linux, SNMP devices, Active Directory, virtual and cloud environments.

The discovery function in Docusnap enables the automatic detection and inventory of all IT components and systems within a network - including systems that may have been previously unknown.

Docusnap enables IT assets to be recorded and managed at different locations. With the help of "inventory satellites", data is collected in other networks and sent in encrypted form to a central Docusnap installation.

Docusnap can automatically create network maps, active directory plans, room maps, rack diagrams and topology diagrams.

IT documentation in Docusnap includes the comprehensive recording and presentation of all aspects of a company's IT infrastructure.

Docusnap automatically creates over 200 reports. These include, for example, inventory reports, license reports, compliance reports, security analyses and network overviews.

IT concepts in Docusnap are flexible and customizable documents such as IT operations manuals or IT emergency manuals. They usually contain both prose text and dynamic representations of the IT infrastructure that automatically adapt to current data.

Users can access Docusnap information directly via the on-premises software, web-based read-only access and exportable HTML documentation. Alternatively, there is also a cloud-based version called Docusnap365.

This refers to the visual representation of the connections and dependencies between different IT components within a network or system.

IT analysis in Docusnap refers to the detailed examination and evaluation of the IT infrastructure based on the collected inventory and documentation data.

The permission analysis in Docusnap helps to check and manage access controls and user rights within an IT system.

The representation of IT dependencies in Docusnap refers to the visual mapping and analysis of connections and dependencies. Both between IT components and between people, business processes and IT.

Communication paths in Docusnap are visual representations of the data flows and connections between different IT components within a network.

The physical infrastructure includes all passive aspects of an IT network, from the location (city, building, room) to the racks, patch panels and passive cabling.

License management in Docusnap comprises the recording, administration and monitoring of all software licenses within an IT environment.

The history function in Docusnap makes it possible to track changes and developments in the IT infrastructure over a certain period of time.

IT asset management in Docusnap refers to the collection, management and monitoring of all physical and virtual IT assets of an organization.

A Configuration Management Database (CMDB) is a central database that stores information about all IT assets and their relationships.

Multi-tenancy means that Docusnap can manage multiple separate tenants (customers, departments or business units) within a single installation.

Docusnap offers numerous customization options, including customization of reports, dashboards, user interfaces and inventory processes.

Docusnap enables the spatial mapping of the organization, with locations, rooms, etc., as well as the recording of business processes and their dependencies on IT.

Customizing in Docusnap refers to the adaptation of the software to specific company requirements, including the configuration of modules, reports and user interfaces.

Yes, all output documents in Docusnap can be adapted to the company's corporate design in terms of colors, logos and layouts.

Docusnap offers various export and import options. The Docusnap365 cloud solution also has a standardized REST API.

Yes, Docusnap supports multiple languages so that users can use the software in their preferred language.

User administration in Docusnap offers functions such as user creation, role assignment and rights management.

With the help of Docusnap Connect, specific data can be prepared in the Docusnap interface, reused or exported for further use. In this way, the data can be exported to another database or saved in many formats.

Docusnap unterstützt verschiedene Datenformate für den Export, darunter CSV, XLSX, PDF und HTML, um eine flexible Weiterverarbeitung der Daten zu ermöglichen.

Docusnap provides detailed network maps and reports that help IT managers understand network structures, identify bottlenecks and optimize network performance.

Docusnap enables automatic and detailed recording of the entire network infrastructure, which means that IT administrators always have up-to-date documentation available.

Docusnap provides detailed network security reporting and analysis to help IT security officers identify and monitor potential threats at an early stage.

Docusnap365's REST API is a programming interface that enables developers to access and use the cloud software's data.

Docusnap enables automated and transparent recording of the entire IT infrastructure, allowing educational institutions to manage their IT resources efficiently.

Docusnap enables automated and comprehensive mapping of the entire IT infrastructure, allowing financial institutions to manage their IT resources efficiently.

Docusnap enables automated and comprehensive mapping of the entire IT infrastructure, allowing healthcare facilities to manage their IT resources efficiently.

Docusnap enables automated and comprehensive recording of the entire IT infrastructure, allowing industrial companies to manage their IT resources efficiently.

Docusnap enables automated and comprehensive recording of the entire IT infrastructure, allowing public institutions to manage their IT resources efficiently.

Docusnap automatically captures the entire network infrastructure and creates detailed, visual network maps that provide a clear overview of all components and connections.

Docusnap enables detailed recording of the IT infrastructure and provides comprehensive reports that serve as the basis for creating a well-founded disaster recovery plan.

Docusnap automatically records and documents all user permissions within the IT infrastructure, giving administrators a clear overview of access rights.

All purchased software licenses can be recorded in Docusnap. The software then automatically assigns all installed software licenses within the IT infrastructure, giving companies a clear overview of their license situation.

Docusnap enables automated and comprehensive recording of the IT infrastructure, allowing IT service providers to create detailed inventories for their customers.

Docusnap performs automatic network scans and collects comprehensive information about all connected devices, connections and configurations on the network.

Docusnap records and documents the entire IT infrastructure in detail, providing the perfect basis for creating comprehensive IT contingency plans.

Docusnap automatically and regularly records all systems in your IT network, including configuration and installed software. By using standard protocols such as MSI, SSH or SNMP, it is not necessary to use agents on the systems to be inventoried.

Docusnap can inventory a wide range of devices, including servers, workstations, network devices and SNMP devices (printers, switches, etc.).

Windows, Linux, SNMP systems etc. are recorded via standard protocols. However, it is also possible to systematically scan individual IP ranges.

The modules use different protocols and query methods (e.g. SNMP, WMI, SSH) to automatically collect data on IT assets and their configuration.

Hardware (servers, workstations, network devices), software, operating systems, virtual machines, network structures and cloud services can be inventoried automatically.

Docusnap can create network diagrams, hardware and software documentation, license reports, as well as rights and access analyses.

The data is recorded by automatic inventory using protocols such as WMI, SSH and SNMP. However, manually added information and systems are also taken into account in the maps.

The frequency of report generation is configurable and should be regular, e.g. daily, weekly or monthly.

An editor with tried-and-tested templates facilitates the manual creation of IT concepts. All information in Docusnap can simply be inserted into the concept via drag & drop.

Network relationships, dependencies between servers and applications, memory connections as well as user and device assignments can be displayed.

Yes, Docusnap allows you to set up different user roles and access rights to ensure that only authorized persons have access.

Data from the network inventory, hardware and software data, license information and authorization analyses are used for IT analysis.

It provides detailed reports on user rights, group memberships, rights inheritance, directory and file permissions as well as possible security vulnerabilities. Docusnap automatically creates permission analyses for the NTFS file system, Microsoft Exchange and Microsoft SharePoint.

During the inventory, Docusnap records open TCP/UDP ports and existing connections to or from other systems. This data is expanded with each inventory.

Dependencies between hardware, software, processes and people can be displayed.

You record the physical infrastructure manually, in addition to the systems automatically inventoried by Docusnap.

Yes, the inventory can be automated and carried out at regular intervals to ensure that all locations are always documented up to date.

Software licenses are recorded manually and then automatically assigned to the inventoried software installations.

Information on hardware and software changes, configuration updates, user activities and network changes can be tracked.

Docusnap can manage hardware, software, network devices, licenses and virtual assets such as VMs and cloud resources.

The CMDB stores data on hardware, software, network elements, licenses and their relationships to each other.

Docusnap provides templates, automated capture tools, and extensive reporting capabilities to facilitate the creation and updating of documentation.

Yes, the user interface can be customized in terms of layout, colors and displayed information according to the company's needs.

Docusnap enables the separation and individual management of data, reports and configurations for each client to ensure data protection and clarity.

Reports, dashboards, user roles, workflows and inventory processes can be customized.

Yes, companies can integrate their own logo into Docusnap reports to ensure a consistent brand presence.

Yes, different user roles with specific rights and access levels can be defined to meet the requirements of different user groups.

Docusnap offers the languages German and English.

Yes, for example, you can expand your existing helpdesk system to include the comprehensive system information from Docusnap.

Yes, reports and documentation can be exported in various formats such as PDF, Word and Excel so that they can be easily shared and archived.

With the DocusnapLink.exe it is possible to switch from an external program to Docusnap and open the data explorer directly to a specific point.

Bearer tokens are used for authentication and authorization to use the endpoint.

By comprehensively documenting and analyzing the IT infrastructure, Docusnap provides valuable insights for the planning and implementation of IT projects, which increases efficiency.

With Docusnap, IT security officers can ensure compliance with corporate policies and legal requirements through regular audits and reports.

With Docusnap, IT administrators can systematically record and analyze user rights to ensure that only authorized users have access to sensitive data.

With Docusnap, IT service providers can quickly and accurately create IT documentation and reports that reflect the current status of their customers' IT systems.

With Docusnap, educational institutions can ensure compliance with privacy policies through detailed reporting and regular audits to ensure the protection of sensitive data.

With Docusnap, financial institutions can ensure adherence to strict regulatory and compliance requirements through detailed reporting and regular audits.