Safety and efficiency for the education system

Docusnap offers customized solutions designed to improve the efficiency, predictability and compliance of IT environments in educational institutions.

Compliance with data protection guidelines

In the education sector, compliance with data protection regulations plays a central role in ensuring the safety and privacy of students and teaching staff. In particular, it is important to comply with the requirements of the General Data Protection Regulation (GDPR) and local data protection laws. Docusnap helps educational institutions meet these requirements by automating the process of creating and managing the necessary documentation. This includes processing registers, data protection impact assessments and proof of compliance with data protection principles. By automating these processes, Docusnap helps to save time while ensuring that all necessary data protection measures are documented and verifiable at all times.

Increased efficiency

Automated processes minimize manual effort and increase efficiency in the management of data protection requirements.

Transparency

Docusnap offers traceable and complete documentation, especially for audits by supervisory authorities.

Graphic automated Documentation for Data Protection

Keep an eye on your costs

With a comprehensive overview of your IT network, you can effectively manage the available budget, create sound cost planning and identify potential investment opportunities at the same time. This allows you to ensure that your IT infrastructure is optimally tailored to the needs of your facility.

Security and compliance thanks to comprehensive authorization analysis

In education, it is crucial to ensure that only authorized users have access to sensitive data and systems. This is particularly important as the security and integrity of information is a high priority in the education environment. For this reason, Docusnap provides automated authorization analysis for a variety of areas, including the Windows file system, Microsoft Exchange and Microsoft SharePoint. This enables educational institutions to effectively protect their data and systems and ensure compliance with data protection policies.

Umfassende Berechtigungsanalyse

Überprüfen Sie für beliebige Benutzer, auf welche Daten diese zugreifen können. Oder prüfen Sie umgekehrt wer auf bestimmte Verzeichnisse welche Zugriffsrechte hat.

Detaillierte Berechtigungsvererbung

Ermitteln Sie auf einfache und schnelle Weise, wie die Berechtigungen von beliebigen Benutzern, sowohl für NTFS als auch für Freigaben, zusammengesetzt sind und wie sie vererbt werden.

Monitor and optimize network performance

In an environment where many users access network resources, it is critical to understand network topology and performance. Docusnap can visualize the network structure to uncover potential performance bottlenecks or security risks. This is particularly important to ensure the smooth functioning of the network and to optimize the efficiency of the systems. The software regularly creates the following fully automated plans, among others:

Network map

Layer 3 routing map

Topology map

Communication plan

graphic automated creation in Docusnap
graphic easy integration in Docusnap

Emergency planning and disaster recovery

Now more than ever, educational institutions need to be prepared for a variety of potential emergencies, including data loss, system failures, cyber-attacks and natural disasters such as floods and fires. Unfortunately, you can never protect yourself one hundred percent against such events. For this reason, it is vital that educational institutions have appropriate measures in place to plan and document disaster recovery processes so that they can respond quickly and efficiently in the event of an emergency. Docusnap offers precisely these functions and helps to strengthen the security and resilience of educational institutions.

Automation

Automating emergency and recovery plans not only saves you time in your day-to-day work. It also ensures that these documents are always up to date and that you can rely on them in an emergency.

Prevention

Protect yourself actively against attacks. Docusnap supports you with regular documentation of the current firewall and virus scanner settings, as well as a variety of specific security reports.

Simpler IT management for educational institutions

Optimize your IT processes and save valuable time with Docusnap.

FAQs

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How is the licence size calculated?

Docusnap must always be licensed for your entire network - consisting of all Windows, Linux, HP-UX and macOS systems as well as thin clients. Switches, routers, printers and mobile devices are excluded! You can find our licence calculator here.

How is the license size calculated in Docusnap365?

You only need to license content that is managed in Docusnap365. All objects (e.g. notebooks, monitors, user accounts, etc.) that are inventoried or created within Docusnap365 are subject to licensing.

Was ist ein Netzwerkplan?

Ein Netzwerkplan ist ein detailliertes Diagramm, das die Struktur und das Design eines Computernetzwerks grafisch abbildet. Es umfasst die physische und logische Anordnung der Netzwerkkomponenten wie Router, Switches, Server, Computer und andere Geräte. Der Plan zeigt, wie diese Komponenten miteinander verbunden sind und wie Daten durch das Netzwerk fließen.

Which contract model best suits my needs?

For short-term projects, we recommend the subscription model. In the long term, the purchase model is cheaper, but the initial costs are higher. Purchase licenses must also be activated in the accounting system and cannot be claimed as 100% expense immediately.

What are objects in Docusnap365?

Objects are, for example, hardware elements such as monitors, printers, but also Windows systems, user accounts and IT services. For a detailed definition of objects that require a license, please see this page.

Was gehört in einen Netzwerkplan?

Ein Netzwerkplan sollte alle Systeme und Komponenten enthalten, die zusammenarbeiten, um ein funktionierendes Netzwerk bereitzustellen. Dazu gehören typischerweise Router, Switches, Server, Firewalls und Endgeräte, wie Computer, Laptops oder Smartphones.

What services does the service contract offer?

With an active service contract, you receive all updates to current versions and features. For an inventory software, a service contract is essential, as otherwise no patches and updates required for the continued functionality of Docusnap can be obtained in the event of changes by manufacturers to their products.

How many objects do I need?

You can see how many objects you have used in your demo environment. We estimate that about 15 objects are needed per workstation. The number of objects can be increased or reordered at any time without a price disadvantage.

Wofür wird ein Netzwerkplan benötigt?

Ein Netzwerkplan hilft bei der Planung, Implementierung, Verwaltung und Optimierung eines Netzwerks, indem er sicherstellt, dass alle Komponenten effizient zusammenarbeiten und die Anforderungen des Unternehmens erfüllen. Er kann auch Auskunft über Sicherheitsaspekte, IP-Adressierung, Netzwerkprotokolle und andere technische Details geben.

Can Docusnap be purchased without a service contract?

No, a service contract must always be purchased for at least 1 year when purchasing new. We recommend a 3-year contract, which is cheaper in terms of the total term.

Do deleted objects in the trash need to be licensed?

Yes, because these objects still occupy storage space on our cloud system.

Do I get updates with a subscription?

The rental version of Docusnap always includes the latest version of Docusnap including all patches.

I am an IT system house and would like to sell Docusnap to my customers, is there a partner program?

Yes, there is a special partner program, please contact our sales department info@docusnap.com. At this page we have listed use cases for IT service providers and system houses. Even if you are not looking for a partnership, you can still sell Docusnap to your customers as a reseller. We would also ask you to contact our sales department info@docusnap.com in this case.

In which currencies can I purchase Docusnap?

We prefer payment based on Euro, but also offer invoicing in US dollars. Please note that the currency cannot be changed after a contract has been concluded.

Are there license sizes above a network size of 5,000 systems?

Of course, there are also licenses with a license size of well over 5,000. In this case, we would ask you to contact our sales department.

Can the license size be increased or decreased later?

The license size can be increased at any time without a price disadvantage. You only pay the price difference between the old and new license. Reducing a license size works after the end of the period without restrictions in the subscription contract model. A purchase license can also be reduced at the end of the service contract term. The reduction only affects future service contract extensions.

What is IT inventory?

IT inventory is the process of recording all of a company's IT resources and assets. This includes hardware such as computers, servers and network devices as well as software licenses and applications. The aim of IT inventory is to obtain a complete overview of existing IT resources in order to optimize their use, control costs and ensure compliance with legal requirements and licensing agreements. It also helps with the planning of upgrades, troubleshooting and ensuring IT security.

What is automatic inventory in Docusnap?

Automated inventory in Docusnap refers to the process by which IT assets and resources are recorded and documented without manual intervention.

What inventory modules does Docusnap offer?

Docusnap offers specialized inventory modules for various technologies, such as Windows, Linux, SNMP devices, Active Directory, virtual and cloud environments.

What is the discovery function in Docusnap?

The discovery function in Docusnap enables the automatic detection and inventory of all IT components and systems within a network - including systems that may have been previously unknown.

How does Docusnap support the inventory of decentralized locations?

Docusnap enables IT assets to be recorded and managed at different locations. With the help of "inventory satellites", data is collected in other networks and sent in encrypted form to a central Docusnap installation.

What types of maps can Docusnap create automatically?

Docusnap can automatically create network maps, active directory plans, room maps, rack diagrams and topology diagrams.

What is IT documentation in Docusnap?

IT documentation in Docusnap includes the comprehensive recording and presentation of all aspects of a company's IT infrastructure.

What types of reports can Docusnap generate automatically?

Docusnap automatically creates over 200 reports. These include, for example, inventory reports, license reports, compliance reports, security analyses and network overviews.

What are IT concepts in Docusnap?

IT concepts in Docusnap are flexible and customizable documents such as IT operations manuals or IT emergency manuals. They usually contain both prose text and dynamic representations of the IT infrastructure that automatically adapt to current data.

How can users access the information in Docusnap?

Users can access Docusnap information directly via the on-premises software, web-based read-only access and exportable HTML documentation. Alternatively, there is also a cloud-based version called Docusnap365.

What are IT relationships in Docusnap?

This refers to the visual representation of the connections and dependencies between different IT components within a network or system.

What is IT analysis in Docusnap?

IT analysis in Docusnap refers to the detailed examination and evaluation of the IT infrastructure based on the collected inventory and documentation data.

What is the permission analysis in Docusnap?

The permission analysis in Docusnap helps to check and manage access controls and user rights within an IT system.

What is meant by the representation of IT dependencies in Docusnap?

The representation of IT dependencies in Docusnap refers to the visual mapping and analysis of connections and dependencies. Both between IT components and between people, business processes and IT.

What are communication paths in Docusnap?

Communication paths in Docusnap are visual representations of the data flows and connections between different IT components within a network.

What is the physical infrastructure in Docusnap?

The physical infrastructure includes all passive aspects of an IT network, from the location (city, building, room) to the racks, patch panels and passive cabling.

What is license management in Docusnap?

License management in Docusnap comprises the recording, administration and monitoring of all software licenses within an IT environment.

What is the history function in Docusnap?

The history function in Docusnap makes it possible to track changes and developments in the IT infrastructure over a certain period of time.

What is IT asset management in Docusnap?

IT asset management in Docusnap refers to the collection, management and monitoring of all physical and virtual IT assets of an organization.

What is a CMDB?

A Configuration Management Database (CMDB) is a central database that stores information about all IT assets and their relationships.

What is meant by multi-client capability in Docusnap?

Multi-tenancy means that Docusnap can manage multiple separate tenants (customers, departments or business units) within a single installation.

What customization options does Docusnap offer?

Docusnap offers numerous customization options, including customization of reports, dashboards, user interfaces and inventory processes.

What is business documentation in Docusnap?

Docusnap enables the spatial mapping of the organization, with locations, rooms, etc., as well as the recording of business processes and their dependencies on IT.

What is customizing in Docusnap?

Customizing in Docusnap refers to the adaptation of the software to specific company requirements, including the configuration of modules, reports and user interfaces.

Can reports, maps and evaluations in Docusnap be adapted to my company's corporate design?

Yes, all output documents in Docusnap can be adapted to the company's corporate design in terms of colors, logos and layouts.

What types of interfaces does Docusnap offer?

Docusnap offers various export and import options. The Docusnap365 cloud solution also has a standardized REST API.

Does Docusnap support multiple languages?

Yes, Docusnap supports multiple languages so that users can use the software in their preferred language.

What functions does the user administration in Docusnap offer?

User administration in Docusnap offers functions such as user creation, role assignment and rights management.

What is the Connect function in Docusnap?

With the help of Docusnap Connect, specific data can be prepared in the Docusnap interface, reused or exported for further use. In this way, the data can be exported to another database or saved in many formats.

Welche Datenformate werden beim Export von Daten aus Docusnap unterstützt?

Docusnap unterstützt verschiedene Datenformate für den Export, darunter CSV, XLSX, PDF und HTML, um eine flexible Weiterverarbeitung der Daten zu ermöglichen.

How does Docusnap support IT managers in network analysis?

Docusnap provides detailed network maps and reports that help IT managers understand network structures, identify bottlenecks and optimize network performance.

How does Docusnap support IT administrators with network documentation?

Docusnap enables automatic and detailed recording of the entire network infrastructure, which means that IT administrators always have up-to-date documentation available.

How does Docusnap support IT security officers in security monitoring?

Docusnap provides detailed network security reporting and analysis to help IT security officers identify and monitor potential threats at an early stage.

What is the REST API of Docusnap365?

Docusnap365's REST API is a programming interface that enables developers to access and use the cloud software's data.

How does Docusnap help educational institutions manage their IT infrastructure?

Docusnap enables automated and transparent recording of the entire IT infrastructure, allowing educational institutions to manage their IT resources efficiently.

How does Docusnap help financial institutions manage their IT infrastructure?

Docusnap enables automated and comprehensive mapping of the entire IT infrastructure, allowing financial institutions to manage their IT resources efficiently.

How does Docusnap help healthcare organizations manage their IT infrastructure?

Docusnap enables automated and comprehensive mapping of the entire IT infrastructure, allowing healthcare facilities to manage their IT resources efficiently.

How does Docusnap help industrial companies manage their IT infrastructure?

Docusnap enables automated and comprehensive recording of the entire IT infrastructure, allowing industrial companies to manage their IT resources efficiently.

How does Docusnap help public institutions manage their IT infrastructure?

Docusnap enables automated and comprehensive recording of the entire IT infrastructure, allowing public institutions to manage their IT resources efficiently.

How does Docusnap support the creation of network maps?

Docusnap automatically captures the entire network infrastructure and creates detailed, visual network maps that provide a clear overview of all components and connections.

How does Docusnap support the creation of a IT disaster recovery plan?

Docusnap enables detailed recording of the IT infrastructure and provides comprehensive reports that serve as the basis for creating a well-founded disaster recovery plan.

How does Docusnap support the verification of user permissions?

Docusnap automatically records and documents all user permissions within the IT infrastructure, giving administrators a clear overview of access rights.

How does Docusnap support the management of software licenses?

All purchased software licenses can be recorded in Docusnap. The software then automatically assigns all installed software licenses within the IT infrastructure, giving companies a clear overview of their license situation.

How does Docusnap support IT service providers in taking stock of their customers' IT infrastructure?

Docusnap enables automated and comprehensive recording of the IT infrastructure, allowing IT service providers to create detailed inventories for their customers.

How does Docusnap support the collection of network information?

Docusnap performs automatic network scans and collects comprehensive information about all connected devices, connections and configurations on the network.

How does Docusnap support the creation of IT contingency plans?

Docusnap records and documents the entire IT infrastructure in detail, providing the perfect basis for creating comprehensive IT contingency plans.

How does IT inventory work in Docusnap?

Docusnap automatically and regularly records all systems in your IT network, including configuration and installed software. By using standard protocols such as MSI, SSH or SNMP, it is not necessary to use agents on the systems to be inventoried.

What types of devices can Docusnap inventory?

Docusnap can inventory a wide range of devices, including servers, workstations, network devices and SNMP devices (printers, switches, etc.).

What types of IT components can be recorded with the discovery function?

Windows, Linux, SNMP systems etc. are recorded via standard protocols. However, it is also possible to systematically scan individual IP ranges.

How do the inventory modules in Docusnap work?

The modules use different protocols and query methods (e.g. SNMP, WMI, SSH) to automatically collect data on IT assets and their configuration.

What types of IT assets can be inventoried automatically?

Hardware (servers, workstations, network devices), software, operating systems, virtual machines, network structures and cloud services can be inventoried automatically.

What types of documentation can Docusnap create?

Docusnap can create network diagrams, hardware and software documentation, license reports, as well as rights and access analyses.

How is the data collected for the automatic creation of maps?

The data is recorded by automatic inventory using protocols such as WMI, SSH and SNMP. However, manually added information and systems are also taken into account in the maps.

How often can the reports be generated automatically?

The frequency of report generation is configurable and should be regular, e.g. daily, weekly or monthly.

How are IT concepts created?

An editor with tried-and-tested templates facilitates the manual creation of IT concepts. All information in Docusnap can simply be inserted into the concept via drag & drop.

What types of IT relationships can be displayed in Docusnap?

Network relationships, dependencies between servers and applications, memory connections as well as user and device assignments can be displayed.

Are there different access rights for different users?

Yes, Docusnap allows you to set up different user roles and access rights to ensure that only authorized persons have access.

What data is used for IT analysis?

Data from the network inventory, hardware and software data, license information and authorization analyses are used for IT analysis.

What information does the permission analysis provide?

It provides detailed reports on user rights, group memberships, rights inheritance, directory and file permissions as well as possible security vulnerabilities. Docusnap automatically creates permission analyses for the NTFS file system, Microsoft Exchange and Microsoft SharePoint.

How are the communication paths recorded in Docusnap?

During the inventory, Docusnap records open TCP/UDP ports and existing connections to or from other systems. This data is expanded with each inventory.

What types of IT dependencies can be mapped in Docusnap?

Dependencies between hardware, software, processes and people can be displayed.

How is the physical infrastructure recorded in Docusnap?

You record the physical infrastructure manually, in addition to the systems automatically inventoried by Docusnap.

Can the inventory of decentralized locations be automated?

Yes, the inventory can be automated and carried out at regular intervals to ensure that all locations are always documented up to date.

How are software licenses recorded in Docusnap?

Software licenses are recorded manually and then automatically assigned to the inventoried software installations.

What types of information can be tracked with the history function?

Information on hardware and software changes, configuration updates, user activities and network changes can be tracked.

What types of IT assets can be managed with Docusnap?

Docusnap can manage hardware, software, network devices, licenses and virtual assets such as VMs and cloud resources.

What types of data are stored in the CMDB?

The CMDB stores data on hardware, software, network elements, licenses and their relationships to each other.

How does Docusnap support the creation of business documentation?

Docusnap provides templates, automated capture tools, and extensive reporting capabilities to facilitate the creation and updating of documentation.

Can the Docusnap user interface be customized?

Yes, the user interface can be customized in terms of layout, colors and displayed information according to the company's needs.

How does Docusnap support the management of multiple clients?

Docusnap enables the separation and individual management of data, reports and configurations for each client to ensure data protection and clarity.

Which areas of the software can be customized?

Reports, dashboards, user roles, workflows and inventory processes can be customized.

Is it possible to integrate my own logos into Docusnap?

Yes, companies can integrate their own logo into Docusnap reports to ensure a consistent brand presence.

Can different user roles be defined?

Yes, different user roles with specific rights and access levels can be defined to meet the requirements of different user groups.

What languages are available in Docusnap?

Docusnap offers the languages German and English.

Can the Docusnap data be integrated into my existing applications?

Yes, for example, you can expand your existing helpdesk system to include the comprehensive system information from Docusnap.

Can reports and documentation be exported from Docusnap?

Yes, reports and documentation can be exported in various formats such as PDF, Word and Excel so that they can be easily shared and archived.

What is the link function in Docusnap?

With the DocusnapLink.exe it is possible to switch from an external program to Docusnap and open the data explorer directly to a specific point.

Which permission methods are supported by the REST API?

Bearer tokens are used for authentication and authorization to use the endpoint.

How does Docusnap help with the planning and implementation of IT projects?

By comprehensively documenting and analyzing the IT infrastructure, Docusnap provides valuable insights for the planning and implementation of IT projects, which increases efficiency.

How does Docusnap help with security compliance?

With Docusnap, IT security officers can ensure compliance with corporate policies and legal requirements through regular audits and reports.

How does Docusnap help with user rights management?

With Docusnap, IT administrators can systematically record and analyze user rights to ensure that only authorized users have access to sensitive data.

How does Docusnap help with the creation of IT documentation for customers?

With Docusnap, IT service providers can quickly and accurately create IT documentation and reports that reflect the current status of their customers' IT systems.

How does Docusnap help with data protection compliance in education?

With Docusnap, educational institutions can ensure compliance with privacy policies through detailed reporting and regular audits to ensure the protection of sensitive data.

How does Docusnap help with regulatory compliance in the financial sector?

With Docusnap, financial institutions can ensure adherence to strict regulatory and compliance requirements through detailed reporting and regular audits.