Choose your Docusnap

Local

Docusnap

from 465,00€ / year

The leading software for automated IT inventory, documentation and analysis.

Full control

Local data storage

Individually adaptable

Independent operation

Offline use possible

IT Inventory

Documentation

Permission Analysis

License Management

IT Relationships

Docusnap365

from 465,00€ / year

Automatic IT documentation available anytime, anywhere and across devices.

No installation required

Automatic updates

High level of safety

Flexible scalability

Accessible from anywhere

Cloud

IT inventory

Documentation

Permission Analysis

Business Services

REST Interface

Produkte direkt vergleichen

Docusnap

Docusnap365

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FAQs

Can I try Docusnap before purchasing?

Yes, you can test Docusnap free of charge for 30 days with full functionality and no obligations. Our professional support team is also available to you during the trial period – at no cost.

How is Docusnap licensed?

Docusnap is licensed based on network size – the total number of workstations and servers (Windows, Linux, macOS, Unix, thin clients – both physical and virtual). SNMP devices such as printers, routers and switches, as well as mobile devices, do not require a license.

Docusnap365 is licensed based on objects – e.g. hardware elements, Windows systems, user accounts and IT services.

How do I find out which license size I need?

Use our free license calculator. The tool automatically reads active computer accounts from your Active Directory and calculates the required network size. Alternatively, you can enter the number of systems manually. For Docusnap365, the rule of thumb is approximately 5 objects per workstation.

What is the difference between Docusnap and Docusnap365?

Docusnap is installed and operated locally – you have full control over your data and can use the software offline. Docusnap365 is our cloud solution (SaaS): no installation required, automatic updates and access from anywhere. Both products offer IT inventory, documentation and permission analysis.

Can I change my license size later?

The license size can be upgraded at any time without any price disadvantage – you only pay the price difference. A downgrade is possible at the end of the current contract period for subscription models.

What contract models are available?

For Docusnap, there are two options: purchase (one-time license + optional service contract) or rental (subscription model). Both contracts can be cancelled at any time at the end of the billing period. Docusnap365 is exclusively available as a subscription model.

Are updates and support included in the price?

All updates – including major version upgrades – are provided free of charge during the contract period. Support is included in the subscription model. For the purchase option, support is available through a separate service contract.

Is Docusnap multi-tenant capable?

Yes, both Docusnap and Docusnap365 support multi-tenancy. This makes both solutions ideal for managed service providers managing multiple clients within a single instance.