Editions and pricing
All scan modules are included in every edition.
For IT teams that want to document their network completely.
- Scan modules on-premises & cloud
- Central data foundation (CMDB)
- Network diagrams
- Vendor warranty matching
- Export
- Customizing LightYou extend existing object types with your own fields.
- SmartDocs
- API: DataThe Data API lets you create, change and delete assets.
- 50,000 API requests per month
- Task center
- Rack documentationComing soon
- Data updated dailyThe gateway scans as often as you schedule it. The results are transferred to Docusnap365 once a day.
- Archive 3 yearsThe archive keeps all data for the stated period and does not count towards your data volume.
- AI assistant with 5,000 credits per monthCredits are consumed when you use the AI assistant.
- Email support
From documentation to demonstrable compliance, including NIS2.
- Everything in Pro
- IT Asset Management (ITAM)
- Information Security Management System (ISMS)
- Audit & compliance (ISO 27001, NIS2 & more)
- Permission analysis
- CVE analysis
- Vulnerability management
- API: Data & CustomizingIn addition to the Data API, the Customizing API lets you create your own object types. The Customizing API is coming soon.
- 100,000 API requests per month
- MCP interface
- Customizing FullOn top of your own fields you create entire object types, for everything the standard model does not cover.Coming soon
- Controlled SmartDocs
- Updated every 12 hoursThe gateway scans as often as you schedule it. The results are transferred to Docusnap365 every 12 hours.
- Archive 5 yearsThe archive keeps all data for the stated period and does not count towards your data volume.
- AI assistant with 20,000 credits per monthCredits are consumed when you use the AI assistant.
- Email and phone support
Docusnap365 without volume limits, tailored to your organisation.
Unlimited users and data
- Everything in Business
- Dedicated Customer Success Manager
- Implementation and training
- Priority support
- Individual permission concept
- Extended audit log
- Extended compliance frameworks, e.g. DORA
- Unlimited API requests
- Updated every 6 hoursThe gateway scans as often as you schedule it. The results are transferred to Docusnap365 every 6 hours.
- Archive 10 yearsThe archive keeps all data for the stated period and does not count towards your data volume.
- AI assistant with an individual quotaCredits are consumed when you use the AI assistant.
- Single sign-onComing soon
- Custom brandingComing soon
- Custom domainComing soon
- Docusnap Academy
All building blocks can be chosen individually.
Running in your own data centre?
The on-premises software Docusnap 15 runs locally in your infrastructure, with no cloud connection. We put together an individual quote for you.
Editions compared
Users and data volume can be topped up at any time.
Capability | ProBuy now | BusinessBuy now | EnterpriseContact sales |
|---|---|---|---|
Capacity | |||
Assets | unlimited | unlimited | unlimited |
Sites / gateways (DEG)The Docusnap Enterprise Gateway is installed locally and runs the scans. You can deploy as many gateways as you like, for example one per site or network segment. They all feed the same CMDB. | unlimited | unlimited | unlimited |
Users | 3–10 | 10–30 | unlimited |
Data volume | 5–15 GB | 10–20 GB | unlimited |
Data refreshThe gateway scans as often as you schedule it. The results are transferred to Docusnap365 at the stated interval. | every 24 h | every 12 h | every 6 h |
Features | |||
Central data foundation (CMDB), plans and diagrams | ✓ | ✓ | ✓ |
Warranty check | ✓ | ✓ | ✓ |
Export | ✓ | ✓ | ✓ |
SmartDocs | ✓ | ✓ | ✓ |
Controlled SmartDocs | – | ✓ | ✓ |
Rack documentationComing soon | ✓ | ✓ | ✓ |
Task center | ✓ | ✓ | ✓ |
AI assistant | ✓ | ✓ | ✓ |
IT Asset Management (ITAM) | – | ✓ | ✓ |
Information Security Management System (ISMS) | – | ✓ | ✓ |
Audit & compliance (ISO 27001, NIS2 & more) | – | ✓ | ✓ |
DORA framework | – | – | optional |
Permission analysis | – | ✓ | ✓ |
CVE analysis | – | ✓ | ✓ |
Vulnerability management | – | ✓ | ✓ |
APIData: create, change and delete assets. Customizing: additionally create your own object types, coming soon. | Data | Data & Customizing | Data & Customizing |
API request limit per month | 50,000 | 100,000 | unlimited |
MCP interface | – | ✓ | ✓ |
CustomizingLight: your own fields on existing object types. Full: additionally your own object types. | Light | Full Coming soon | Full Coming soon |
Governance | |||
Single sign-onComing soon | – | – | ✓ |
Permission conceptWith scopes you assign permissions for ITAM, ISMS and other modules individually. | Standard roles | Standard roles and scopes | individual |
Audit log | 30 days | 12 months | 10 years |
Organisations | ✓ | ✓ | ✓ |
Custom brandingComing soon | – | – | ✓ |
Custom domainComing soon | – | – | ✓ |
Service | |||
Restore | 7 days | 14 days | 30 days |
ArchiveThe archive keeps all data for the stated period and does not count towards your data volume. | 3 years | 5 years | 10 years |
AI credits per monthCredits are consumed when you use the AI assistant. | 5,000 | 20,000 | individual |
Availability SLA | 99 % | 99 % | 99.5 % |
Support | Email and phone | Priority, Customer Success Manager | |
Onboarding | Self-service | Onboarding session | Implementation, training |
Docusnap Academy | optional | optional | ✓ |
Frequently asked questions
What happens when my network grows?
How do I see my data volume?
How much data volume do I need?
What happens if I exceed my data volume?
Can I expand later?
What does the trial include?
Where is my data stored?
When do I need Enterprise?
Test it with your own data
14 days with the full Business feature set, without a credit card. After five minutes the first scan is running.