See your IT in a different light
Identify the Correlations between your IT and your Business
Map your Organization
Define the structure of your organization using organizational units such as branch offices and departments.
Extend your documentation by including geographical units, such as sites, buildings, rooms, or racks.
Document your processes, business services, or IT services within Docusnap.
Add all elements used and additional properties, such as response times, SLAs, or priorities.
Document Correlations and Dependencies
Link any elements in Docusnap to others to display dependencies.
Document the correlations, for example between IT components and your business processes.
Define rules in Docusnap that control the automatic identification of dependencies in the future.
Extend the relations between elements by adding individual values according to your specifications.
Use Visualizations to make things clearer
Use the graphical editor for visualization and manual editing of correlations.
Let Docusnap show you the different routes between two selected elements.
Get an overview of the data and network connections of a particular system based on the communication paths.
Create a structure of your IT based on groups and levels.
Define your IT Documentation Standard
You can define a customized documentation framework tailored to your requirements and store it in Docusnap.
Create any desired levels and groups to improve the structure of your documentation.
Determine the shown details for each element on a particular level, e.g. in order to support auditing standards.
Apply your pre-defined documentation standards to other companies (tenants).