IFN Schönow e. V.

The Institut für Fortpflanzung landwirtschaftlicher Nutztiere Schönow e. V., or IFN Schönow for short, a multi-state institute in the state of Brandenburg, recently decided to use Docusnap software to manage and document its IT infrastructure. Before the implementation of Docusnap, the institute was faced with the challenge of using a manual Access database for documentation, which was very time-consuming and complex for the trained staff. By introducing the Docusnap software, the IFN Schönow hoped to achieve a more efficient and more user-friendly solution.

Before the introduction and use of Docusnap, the IFN Schönow used an extensive manual documentation in the form of a relational access database. This database was able to capture all the necessary information on software and hardware, network, billing and accounts, but lacked a user-friendly graphical interface. Live information was collected via the agent of the antivirus/security software. "The existing access solution could only be used securely by trained personnel with database knowledge and required additional programs and tools for data provision. The information had to be collected manually from many sources," explains Mr. Ralf Bortfeldt, Head of the IT Service / Bioinformatics. The objective was to make all relevant information available in an intuitive, automatable multi-user system and to map the company inventory as a subproject using the new tool. The search for a suitable solution began on the Internet, at trade fairs and based on the experiences of other companies. According to the IT manager, the software solution Docusnap was mentioned by IT partners.

Introduction and implementation of Docusnap

After months of testing several programs from other providers, the decision was made in favor of Docusnap. "Compared to the solutions previously tested on the basis of a feature matrix, Docusnap seemed promising for our purposes," says Bortfeldt. In particular, the price-performance ratio played an important role in the decision-making process. The first productive entries were made at the beginning of February 2024 with version 12. Although the installation went well, some difficulties came up during the implementation. In particular, linking the manually maintained data with the live-data and mapping the existing data structure in Docusnap, turned out to be a rather time-consuming process. "Some of the difficulties were easily resolved with Docusnap support, or alternative solutions were found," reports Bortfeldt. Several adjustments were made to Docusnap for IFN Schönow, such as creating new tables, fields and links. Either the HowTo-documents or Docusnap support were used for assistance. "My team is really very satisfied with Docusnap support so far," says the IT manager.

First experiences with Docusnap

Although the IFN Schönow is still in the introductory phase and so far only one employee has prepared the program for the introduction, Docusnap‘s potential is already apparent. The ability to perform a quick and easy scan that provides a lot of valuable information was found to be particularly useful.

Bortfeldt advises other companies facing similar challenges to create a detailed catalog to serve as a guide, to thoroughly test the software, and to plan for sufficient human and temporal resources before introducing new software. In summary, Docusnap is a promising solution for IFN Schönow to manage and document its IT infrastructure more efficiently.

‍

Compared to the previously tested solutions on Based on a feature matrix, Docusnap seemed promising for our purposes.

— Ralf Bortfeldt, Head of IT / Bioinformatics
Some problems could be solved with the Docusnap support or alternative ways were found.

— Ralf Bortfeldt, Head of IT / Bioinformatics
—

The existing access solution was only safe to use for trained personnel with database knowledge and required additional programs and tools for the provision of data.

Ralf Bortfeldt

Head of IT / Bioinformatics

Kundenfallstudie

IFN Schönow e. V.

■

Weitere Kundenfallstudien

SLG Prüf- und Zertifizierungs GmbH

SLG Prüf- und Zertifizierungs GmbH fundamentally optimized its IT documentation with Docusnap. Instead of scattered Excel lists, a central, automated solution now ensures full transparency and audit security. Learn how the IT team saves time and makes processes more efficient.

Feickert FVB Gruppe

The Feickert group has been a reliable partner in sewer and water pipeline construction as well as in special civil engineering for decades. With a constantly growing IT infrastructure, Feickert was faced with the challenge of finding a cost-effective and functionally comprehensive solution for IT documentation.

POLAR Cutting Technologies GmbH

POLAR Cutting Technologies GmbH was faced with the task of inventoriing and documenting its 80-100 servers and 250 clients without time-consuming Excel lists. With Docusnap, the two-person IT team now carries out automated, scheduled scans, receives detailed reports and saves around 50% of working time. Read more about this in our case study.

GRAWE (Grazer Wechselseitige Versicherung AG)

The GRAWE Group, with around 5,000 employees in 14 countries, needed to standardize its IT documentation in accordance with DORA guidelines and make it audit-compliant. Read how you achieved this in our case study.

Mederer GmbH

With Docusnap, Mederer GmbH (known for the Trolli brand) has created a central solution to always keep track of the entire infrastructure in everyday IT life and at the same time significantly reduce manual processes. Find out more about how Mederer has raised transparency and security to a new level with this efficient documentation solution.

Nolte Küchen GmbH

Nolte Küchen GmbH & Co. KG, Germany's third-largest kitchen manufacturer, was able to document their confusing server landscape more efficiently by using Docusnap. As a result, the IT department was able to meet the requirements of ISO 27001 certification and replace manual, error-prone processes. With Docusnap, the IT infrastructure was optimized more transparently and sustainably.

IFN Schönow e. V.

The IFN Schönow, Institute for Agricultural Reproduction Techniques, was faced with the problem of manually documenting its IT infrastructure in an Access database. Although it was able to display all necessary information, the lack of user-friendliness and inadequate automation options made it necessary to search for a more efficient solution.