Knowledge Base - the Docusnap information database .

The How To documents available for download on this page provide answers to frequently asked questions. The PDFs contain hands-on tips and instructions that enable you to solve common basic problems on your own.

You can of course contact our Support Team via e-mail under at any time if you have other, specific questions on the Docusnap features.

HowTo Docusnap

Contents File
Docusnap 13 - New features, changes and upgrade
Installation and configuration
Migration - Migrate Docusnap and database to a new server
Configuration - Docusnap Discovery Service
Configuration - Docusnap Web
Configuration - User Management
Configuration - Docusnap Web - Configuring a company specific access
Configuration - Docusnap Enterprise Search
Configuration - License Exceeded
Inventory - Whitepaper
Inventory - Windows
Inventory - Discovery Windows - script-based Windows Inventory
Inventory - Windows - Mobile and Home Office devices
Inventory - Active Directory
Inventory - SNMP
Inventory - SNMP - Additional tools (Telnet/SSH)
Inventory - DNS
Inventory - DHCP
Inventory - Exchange and Exchange Online
Inventory - Microsoft 365
Inventory - Azure
Inventory – IP Scan
Inventory - SharePoint
Inventory - Linux - Alternative authentication (SUDO, RSA)
Inventory - Discovery Linux - script-based Linux Inventory
Inventory - AWS
Inventory - Windows / Linux / Mac - Software and file search
Inventory - Location assignment of systems
Inventory - Mass Import of script data (Global Script Import)
Documentation - Additional information
Documentation - Other Assets - Creation and add-on of other assets
Documentation - IT Concept (ZIP file contains IT Concept in PDF and Docusnap format)
Documentation - Physical Infrastructure
Documentation - Documentation Framework - IT Documentation including business structures
Analysis - IT Security - Permission analysis
Analysis - IT Security - Report jobs (CSV)
Analysis - IT correlations
Analysis - License management
Analysis - Notification by e-mail
Analysis - Docusnap Connect - Create your own queries
Report - User system assignment (Assets User)
Customizing - Customize logos and designs of reports
Customizing - Create a Data view
Customizing - Creating reports
Customizing - Extension of the database structure
Interface - CSV import
Interface - Docusnap Connect - Exporting data