Knowledge Base

The How To documents available for download on this page provide answers to frequently asked questions. The PDFs contain hands-on tips and instructions that enable you to solve common basic problems on your own.

You can of course contact our Support Team via e-mail under support@docusnap.com at any time if you have other, specific questions on the Docusnap features.

HOW TO DOCUSNAP X

Contents
File
Migrating from Docusnap 6.3 to Version X
Migrating from Docusnap 6.3 to Version X
Installing and Configuring
Installing and Configuring
Installing and Customizing Docusnap Web
Installing and Customizing Docusnap Web
Discovery Service – Installation and Configuration
Discovery Service – Installation and Configuration

 

HOW TO DOCUSNAP 6.3

Contents
File
Activation
Activation
WMI Access Problems
WMI Access Problems
Windows Firewall Exceptions
Windows Firewall Exceptions
DocusnapScript.exe (Script-Based Inventory Process)
DocusnapScript.exe (Script-Based Inventory Process)
Docusnap 6.3 – Getting Started
Docusnap 6.3 - Getting Started
Data Export and Import
Data Export and Import
Defining Notifications (E-mail Reminders)
Defining Notifications (E-mail Reminders)
Creation and Add-on of IT-Assets
Creation and Add-on of IT-Assets