Nolte Küchen GmbH

Nolte Küchen GmbH & Co. KG, the third largest kitchen manufacturer in Germany, was struggling with a confusing server landscape before deploying Docusnap. The IT department was faced with the challenge of clearly documenting the IT infrastructure and meeting the requirements of ISO 27001 certification. Initial manual documentation attempts proved to be inefficient and often prone to errors, which made it necessary to find a suitable software solution. During research, Nolte Küchen came across Docusnap 6 years ago on recommendation.

Initially, the software was hardly used to no longer used at all. However, the use of Docusnap was finally reactivated in 2023, in particular to support ISO 27001 certification. The add-on for the emergency manual from Docusnap Platinum Partner kelobit IT-Experts GmbH also played a decisive role here.

Nolte Küchen GmbH & Co. KG is a furniture manufacturer for fitted kitchens with headquarters in Löhne. With a daily production of around 800 kitchens, it is the third largest kitchen manufacturer in Germany. The company employs around 1,400 people in total. Lars Hartleb manages the IT infrastructure at Nolte Küchen, supported by network administrator Martin Hornung and other IT employees. The IT environment comprises two locations with a total of 1,100 IT workstations and over 500 inventoried systems. The IT department consists of a total of 40 employees, 12 of whom actively work with the Docusnap software.

Use and extension of Docusnap

Hartleb‘s team uses the current version of the Docusnap software in combination with the kelobit add-on. The implementation and reactivation of the software went largely smoothly, and minor difficulties were resolved quickly and efficiently.

Adjustments to the software were made by the partner, allowing Docusnap to be optimally adapted to the needs of Nolte Küchen. With the help of the kelobit extension for emergency manuals, the requirements of ISO 27001 certification were met and implemented sustainably in the company. Although the software is not currently used at several locations, the English version is maintained internally to enable future extensions. The software reliably documents and bundles data from various sources. The reporting system forms the basis for other systems and enables efficient exports and imports into numerous other systems.

Significant improvements and benefits

The use of Docusnap brought many advantages. In addition to efficient documentation and data bundling, the software enables improved monitoring and reduces the workload by maintaining data in just one source. Docusnap is "a system that provides a good overview in just a few clicks," says Hornung, describing his experience. The interfaces for exporting and importing into other systems work particularly well and save the IT team a lot of time. The regular updates run smoothly and stably, which also helps to reduce manual work.

In addition to the positive experience of working with the software, the personal and fast contact with support and the ability to clarify problems over the phone were highly appreciated. "This direct and efficient way of communication is particularly charming and saves a lot of time," says Hornung, explaining his experience with the Docusnap experts.

Conclusion

"We would recommend Docusnap at any time. The software performs its tasks reliably and provides detailed reports," says Hartleb, Head of IT Infrastructure at Nolte Küchen. The software provides a good overview of the entire IT network in just a few clicks. Especially with the extension for emergency manuals from Platinum Partner kelobit IT-Experts GmbH, Docusnap has become an indispensable component of the IT team‘s daily work.

We would recommend Docusnap anytime. The software reliably fulfills its tasks and provides detailed reports.

— Lars Hartleb, Head of IT Infrastructure
The reporting system forms the basis for further systems. The interfaces for exporting and importing to other systems are excellent and save a lot of time and tedious manual work.

— Martin Hornung, Network Administrator / IT Security
The software does exactly what it is supposed to do. It documents stably from different sources and runs without a lot of maintenance.

— Lars Hartleb, Head of IT Infrastructure

A system that provides a good overview in just a few clicks.

Martin Hornung

Network Administrator / IT Security

Kundenfallstudie

Nolte Küchen GmbH

■

Weitere Kundenfallstudien

SLG Prüf- und Zertifizierungs GmbH

SLG Prüf- und Zertifizierungs GmbH fundamentally optimized its IT documentation with Docusnap. Instead of scattered Excel lists, a central, automated solution now ensures full transparency and audit security. Learn how the IT team saves time and makes processes more efficient.

Feickert FVB Gruppe

The Feickert group has been a reliable partner in sewer and water pipeline construction as well as in special civil engineering for decades. With a constantly growing IT infrastructure, Feickert was faced with the challenge of finding a cost-effective and functionally comprehensive solution for IT documentation.

POLAR Cutting Technologies GmbH

POLAR Cutting Technologies GmbH was faced with the task of inventoriing and documenting its 80-100 servers and 250 clients without time-consuming Excel lists. With Docusnap, the two-person IT team now carries out automated, scheduled scans, receives detailed reports and saves around 50% of working time. Read more about this in our case study.

GRAWE (Grazer Wechselseitige Versicherung AG)

The GRAWE Group, with around 5,000 employees in 14 countries, needed to standardize its IT documentation in accordance with DORA guidelines and make it audit-compliant. Read how you achieved this in our case study.

Mederer GmbH

With Docusnap, Mederer GmbH (known for the Trolli brand) has created a central solution to always keep track of the entire infrastructure in everyday IT life and at the same time significantly reduce manual processes. Find out more about how Mederer has raised transparency and security to a new level with this efficient documentation solution.

Nolte Küchen GmbH

Nolte Küchen GmbH & Co. KG, Germany's third-largest kitchen manufacturer, was able to document their confusing server landscape more efficiently by using Docusnap. As a result, the IT department was able to meet the requirements of ISO 27001 certification and replace manual, error-prone processes. With Docusnap, the IT infrastructure was optimized more transparently and sustainably.

IFN Schönow e. V.

The IFN Schönow, Institute for Agricultural Reproduction Techniques, was faced with the problem of manually documenting its IT infrastructure in an Access database. Although it was able to display all necessary information, the lack of user-friendliness and inadequate automation options made it necessary to search for a more efficient solution.