Thomas Maier IT-Systems e.K.

The company MAIER IT-SYSTEME  is one of the leading solution providers in the region due to its many years of experience in office communication and a versatile product range in the IT sector. In addition to small and medium-sized companies, its customers also include large companies. MAIER IT-SYSTEME  must always keep an up-to-date inventory of its customers‘ networks in order to be able to successfully advise its customers based on this.

"We audit customers, or more precisely, we carry out a license plausibility check with the customers in the Microsoft environment. We used to have a tool that only allowed us to do this in a very rudimentary way. However, we were simply no longer satisfied with it. The tool took too long to evaluate and the results were not satisfactory. Since we really wanted to improve this and since we always strive to offer our customers the best service, we started looking for a suitable software," says Mr. Matthis, SAM consultant at MAIER IT-SYSTEME , explaining the search for a tool for IT documentation and license management. During the search for a suitable software solution, Matthis came across Docusnap software. In the first step, the consultant downloaded the Docusnap demo version and tested the product for several weeks. However, Mr. Matthis also checked out other tools. It quickly became clear, however, that the results of these tools often left something to be desired. In addition, the price-performance ratio of Docusnap was correspondingly good, so that the SAM consultant decided to use Docusnap software after only a short time.

Time savings with Docusnap

"Since using Docusnap, I have saved an average of about 30 percent of my time. The introduction of the tool has really reduced the time required. I am also particularly impressed by the percentage recognition of the licenses and the software that is installed. In my work, I have always had the problem that the products I used before did not recognize everything. Even Microsoft‘s own tool didn‘t recognize the Microsoft licenses or the installed software, and Docusnap was always very good at this from the outset." Since the team now needs significantly less time with its customers, the Docusnap software solution is helping MAIER IT-SYSTEME  to significantly optimize its profits. The feedback from his customers has also been consistently positive, says Matthis. The fact that, unlike many competitors‘ products, the software works without agents is very popular with customers. In addition, the accuracy of the results and the pre-prepared reports, as well as the simplicity and clarity of the entire software, are particularly convincing. The SAM consultant was also pleasantly surprised by the different options for recording inventory data: "With Docusnap, I have various options: Either a normal time-controlled scan, as often as you want during the day, then manually by integrating the script or implementing it when logging on. I always had a tool that could only do one or the other, but not all three things at once. I didn‘t expect that and it was a really positive surprise."