IT Documentation - The Blog

Never lose track of the physical IT infrastructure again

June 29, 2020

In practice, there are many good reasons why the physical IT infrastructure in a company should be completely recorded and mapped in detail. When replacing devices such as switches, who does not have to keep track of what is connected where? Who does not have to be able to understand how and where an employee’s computer is connected if he or she cannot establish a network connection? Which new IT employee does not need a complete overview of the current status of the cabling right from the start? These are just a few of numerous practical examples that show how important it is to record and map the physical IT infrastructure.
In small companies, the IT environment may still be manageable, but even in medium-sized companies there is so much hardware (servers, switches, etc.) and therefore so much cabling that it is almost impossible to keep an overview. But what if information is needed quickly or if immediate action is required? Especially when the IT department consists of several employees, it is crucial to document changes in the physical IT infrastructure centrally. This is the only way to ensure that all colleagues have access to the latest data, know where to find what and can take action in an emergency.
And what is your situation? Do you still have an overview or do you have to go through a lot of work to gather all the necessary information? Should the latter be the case, we will keep our fingers crossed that it never has to be done quickly. Because then this lack of transparency will almost certainly become a problem for you and therefore also for your company. Therefore, it is advisable to rely on a professional software solution that will help you to handle these time-consuming tasks in addition to your actual daily business.

Mapping physical infrastructure with Docusnap

Our software solution Docusnap enables the complete recording and display of the physical infrastructure such as racks or cabling. Using the so-called infrastructure editor, locations, assets, IT hardware and their cabling are created, managed and graphically displayed in plans. In addition, Docusnap offers the possibility of manually recording components of passive cabling (such as patch panels and network sockets) and integrating them into the documentation. This gives you a true-to-original representation of your physical IT infrastructure.
That’s Docusnap: