Articles
Creating Service Groups for Your Service Catalogue – Part 1
As part of the standard package, Docusnap offers the option of creating system groups. This can be used to represent a functional grouping of IT systems.
Installing Docusnap
What steps must be taken when installing Docusnap? Read what to look out for and what to do after installation.
Preparing the Installation
Before you start installing the Docusnap software, you must properly prepare for the installation. Read everything you need to pay attention to.
Project Management for Your Documentation Project
We recommend organizing the preparation of IT documentation in accordance with the principles of project management. Use our sample project timeline.
Documentation Project Schedules
The sample project schedule was created in 2014 based on the series of articles “IT documentation in 5 steps” and is available to you in various formats
Building Your Service Catalogue and Service Portfolio
Our blog article is about creating and maintaining a service catalog and a service portfolio. How are they set up and structured?
Creating Naming Conventions for your IT Department
Documents should not only be given a corresponding name, but also a unique number. In the blog article, we give you valuable tips.
Add a Structure to Your IT Landscape
IT landscapes are becoming more and more complex, and dependencies between IT systems are becoming more and more extensive. Add a Structure to Your IT Landscape
Recovery Plans for Your IT Systems
Recovery plans are fundamentally important. You should therefore also use them to improve the quality of normal IT operations.
Companies consider software asset management an important task
Software asset management (SAM) is gaining in importance in addition to hardware asset management. Read more about SAM as part of IT documentation.