AI Assistent

Ask Your IT Documentation

The AI Chat in Docusnap365 answers questions, creates new entries, and edits existing data. All in natural language, straight from the conversation.

Self-hosted AI model in the EU. No data shared with third-party providers.

How it works

Ask, create, edit. Via chat.

The AI Chat in Docusnap365 lets you query and edit all data in your IT documentation. It understands natural language, creates objects, updates entries, and links records.

Which servers are at the Munich site?

42 servers at the Munich site, 31 of them virtual across four hosts. Three systems have not reported in for more than 60 days.

Which Windows servers are running out of support?

Seven servers run Windows Server 2012 R2, support for which ended in October 2023. Four of them carry production roles.

Create a risk for the Exchange Server and link it to the Munich site.

Risk created and linked to the Exchange Server and the Munich site. An assessment is still missing.

Which systems have not been updated in 30 days?

96 clients and five servers have gone more than 30 days without an update. The oldest patch level dates from 12 March 2026.

Where is SQL Server 2016 still running?

Four instances on three servers, two of them holding ERP databases. One instance has no current backup.

What the AI Chat can do

Full-text search across all data

The AI Chat searches systems, assets, documents, and notes in a single query. You don't need to know where a piece of information is stored.

Questions in natural language

Ask your question the way you would ask a colleague. The AI Chat understands the intent and returns a summarized answer.

Create and edit data

Create new assets, risks, notes, or any other objects directly from the chat. Existing entries can be updated, extended, or linked just as easily.

Work within the ISMS

Create risk assessments, assign measures, establish relationships between assets and risks. The AI Chat is a full working channel for information security management.

MCP interface

Connect your own AI client to Docusnap365. Via the Model Context Protocol, the entire data set is available outside of Docusnap365 as well.

Data protection

AI models in the EU, data stays with you

Docusnap365 uses self-hosted AI models in the EU. Your information is not passed to OpenAI, Google, Anthropic, or any other third-party AI provider. This means GDPR compliance without special review and without additional data processing agreements with third parties. Data processing happens where the data resides.

Data flow
Diagram of the Docusnap365 AI Chat data flow: a user sends a protected question, marked with a lock, via a laptop to AI servers hosted within the EU, shown with the EU flag inside a dashed boundary, and receives a verified answer document.

What changes for your team

Knowledge becomes accessible

Documentation only helps when someone can find what they need in seconds during an incident. The AI Chat turns stored knowledge into available knowledge.

No training required

There is no query language, no filter combinations, and no click paths to learn. Anyone who can form a question gets an answer.

Informed without specialist knowledge

Colleagues outside IT can ask targeted questions about the documentation without tying up an admin.

Frequently asked questions about the AI Chat

What data does the AI Chat search?

The AI Chat searches all data captured in Docusnap365: systems, assets, software, permissions, documents, and notes. The search covers the entire data set, not just individual modules.

Is my data shared with third-party AI providers?

No. Docusnap365 uses its own AI model hosted in the EU. Your documentation data is not transmitted to OpenAI, Google, Anthropic, or any other external provider.

What is the MCP interface?

MCP stands for Model Context Protocol. It is an open standard that allows external AI clients to access the data in Docusnap365. This way, you can use your IT documentation in your preferred AI tool as well.

Can the AI Chat also create and modify data?

Yes. The AI Chat is not just a search tool. You can create new assets, risks, notes, and other objects, edit existing entries, and establish links between records. In principle, anything you can do in the system can also be done via the chat.

Do my employees need training for the AI Chat?

No. The AI Chat understands questions in natural language. Anyone who can phrase a question will find the answer. No knowledge of the data structure in Docusnap365 is required.

See the AI Chat in action

Try Docusnap365 with preloaded sample data and ask your first question to the AI Chat.