Data Privacy Information

Name and address of the controller

Name and address of the data protection officer

Should you have any further questions regarding data protection or the processing of your personal data processed by us, please contact our company data protection officer by e-mail at: datenschutz@docusnap.com or at the above address marked "Data Protection Officer".

Processing of Personal Data

The processing of personal data is carried out in accordance with Art. 5 GDPR.

Personal data is processed on our Internet sites

• as far as technically necessary,
• the analysis, the optimization or the economic operation of our Internet presences serves,
• this is necessary for the execution of the contract or
• to provide you as a customer with product-specific information.

Data Security

We use technical and organizational security measures in order to protect your data administered by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

Data transfers are carried out using the SSL procedure (Secure Socket Layer).

Use of Service Providers

We use service providers (so-called contract processors) to provide services and process your data. The service providers process the data exclusively on the instructions of Docusnap GmbH and are obliged to comply with the applicable data protection regulations. All processors have been carefully selected and will only have access to your data to the extent and for the period necessary to perform the services.

External service providers are carefully selected by us and contractually bound in accordance with Art. 28 GDPR by means of an agreement on order processing.

Processing of Data in Countries outside the European Economic Area EEA

Some of the service providers we use are based in the USA or other countries outside the European Economic Area. Companies in these countries are subject to a data protection law that does not generally protect personal data to the same extent as is the case in the Member States of the European Union. We use contractual provisions or other recognised instruments to ensure that your personal data is adequately protected.

Logging the Use of our Internet Presence

When you access our website, you transmit data (for technical reasons) via your Internet browser to a web server. The following data is recorded during an ongoing connection for communication between your Internet browser and our web servers:

• Browser type/version,
• operating system used,
• Referrer URL (the previously visited page) and
• the time of the server request.

We require this data for reasons of technical security and for statistical evaluations, and as a rule we cannot assign it to specific persons. This data will not be merged with other data sources. These data will be deleted after 14 days at the latest.

Didomi

We use the consent management tool (CMP) Didomi from

The CMP supports us in the transparent presentation of data processing processes and enables the storage and retrieval of the user's consent decision for the respective data processing. Didomi processes the date and time of the visit, device information, browser information, CookieID and DeviceID, consent profile ‘consent’ or ‘refusal’ as a processor for the purpose of storing and retrieving the user's consent profile.

The basis for the use of the service is Art. 6 para. 1 lit. c GDPR. Didomi's privacy policy can be found at https://privacy.didomi.io/.

Cookies

Various services on our website use so-called "cookies". These are small text files which are stored on your computer and which allow an analysis of your use of the website. They serve to make our Internet presence more user-friendly, more effective and safer - for example, when it comes to accelerating navigation on our platform.

Cookies also enable us to measure the frequency of page views and general navigation, for example. Cookies are small text files that are stored on your computer system. We would like to point out that some of these cookies are transferred from our server to your computer system, which are usually so-called "session cookies". "Session cookies" are characterized by the fact that they are automatically deleted from your hard disk at the end of the browser session. Other cookies remain on your computer system and enable us to recognize your computer system on your next visit (so-called permanent cookies). Of course, you can reject cookies at any time, if your browser allows this.

Of course, you can also use our website without using cookies. You can generally deactivate the use of cookies at any time via the settings of your Internet browser or have the setting of cookies displayed and then decide in individual cases whether you accept cookies. Please note, however, that in this case you may not be able to use all functions of our website to their full extent.

Instructions for deleting cookies in the most common browsers can be found here:

• Microsoft Edge: Tutorial
• Microsoft Internet Explorer: Tutorial
• Mozilla Firefox: Tutorial
• Google Chrome: Tutorial
• Opera: Tutorial

Salesforce

We use the Salesforce Sales Cloud and Salesforce Service Cloud to manage customer data and process customer inquiries. The provider is

The Salesforce Sales Cloud is a CRM system and enables us to manage existing and potential customers and customer contacts and to organize sales and communication processes, among other things. The Salesforce Service Cloud enables us to manage and process support requests in a ticket system. The use of both systems enables us to optimize and analyze our customer-related processes and avoids additional data transfer between different databases.

Customer data is stored on Salesforce servers in Germany. However, personal data may also be transferred to the parent company of salesforce.com Germany GmbH, salesforce.com Inc, Salesforce Tower, 415 Mission Street, San Francisco, CA 94105, USA. Data transfer to the USA is based on the EU-US Data Privacy Framework.

The Salesforce Cloud is used on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the most efficient customer management and customer communication possible.

Further information on data privacy at Salesforce can be found in their privacy policy at: https://www.salesforce.com/company/legal/privacy/

Qualified

On our website, we use the “Qualified” service, a platform for website chat, automated visitor engagement, and appointment scheduling. The provider is

We use Qualified to enable visitors to our website to contact us directly, to answer inquiries, and to connect them with the appropriate contact persons and schedule appointments. Specifically, we use the following features:

a) Live Chat/Chatbot: a chat window through which you can contact us or an automated dialogue system.

b) Piper: an AI-powered assistant that automatically engages with visitors based on their behavior on the website, asks questions, and qualifies leads.

c) Appointment Scheduling: the option to schedule a meeting with our sales team directly via the widget.

To recognize you and provide these features, Qualified uses technologies to store and read information on your device. If we already have a record of you, Qualified may match and merge the data collected in the chat with the data stored in our CRM system (Salesforce).

Qualified processes the data on our behalf. We have entered into a data processing agreement with Qualified in accordance with Article 28 of the GDPR. Qualified, in turn, engages subprocessors. Qualified provides an up-to-date list of subprocessors at https://www.qualified.com/trust.

The use of Qualified is based on Article 6(1)(f) of the GDPR. Our legitimate interest lies in enabling efficient, direct communication with our website visitors, as well as in acquiring and managing business contacts. If you actively schedule an appointment or submit a specific inquiry via the widget, the data required for this purpose will be processed to carry out pre-contractual measures or to handle your inquiry in accordance with Article 6(1)(b) of the GDPR.

Auth0

For registration and login on our platforms, we use the cloud-based identity management Auth0, a service of the provider

The integration of Auth0 is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. When providing our platforms, we want to ensure that only authorized and identified persons have access, and we have selected Europe as the server location for storing the data.

However, since data transfer to the USA cannot be completely ruled out, we base this on the standard contractual clauses of the EU, which we have concluded together with a contract for order processing. Details can be found here: Trust & Compliance Documentation

Further information on data processing at Auth0 can be found under Okta Privacy Policy.

Mollie

On our website in our webshop we offer payment via the external payment service provider

The following payment methods are processed through Mollie: Mastercard, Visa, American Express, SEPA and PayPal. When you select the payment method, the payment data you entered will be transmitted to both Mollie and the payment provider you selected. The transmission of your data to Mollie is based on Art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract). The terms and conditions and the data protection notices of the respective payment service providers apply to the payment transactions, which can also be accessed within the respective websites or transaction applications. We also refer to these for the purpose of further information and assertion of revocation, information and other data subject rights. For details on payment via the payment service provider Mollie, please refer to the following link: https://www.mollie.com/en/legal/privacy

Cloudflare

This website uses a Content Delivery Network (CDN) provided by

This is a service that offers websites enhanced security and performance, as well as improving website loading times. The use of a CDN enables us to make content available more quickly via servers distributed regionally or internationally. Cloudflare uses cookies.

The use of Cloudflare is based on Article 6(1)(f) of the GDPR. Our legitimate interest lies in the analysis, optimisation and economic operation of our website. Data transfer to the USA is based on the EU-US Data Privacy Framework.

Further details on Cloudflare’s data protection policy can be found here: https://www.cloudflare.com/de-de/privacypolicy/

Zapier

To integrate various databases and tools for the automation of our workflows, we use Zapier, a service provided by

Personal data, with the exception of payment data, may be transmitted.

Zapier is used on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in integrating the tools used as effectively as possible.

Data transfer to the USA is based on the EU-US Data Privacy Framework. Further information on data privacy at Zapier can be found at https://zapier.com/privacy/.

Jotform

For the provision of forms on our websites, we use a service from

Jotform enables us to create online forms to collect applications and inquiries on our websites. The entries you make are processed on Jotform's servers. Jotform only stores the data on servers in Europe (Germany).

Jotform is used for the performance of our tasks (Art. 6 para. 1 lit. e GDPR) or on the basis of our legitimate interest in the optimal digital processing of your request (Art. 6 para. 1 lit. f GDPR). In connection with a contractual relationship, we process on the basis of Art. 6 para. 1 lit. b GDPR.

Further information on data protection at Jotforms can be found here: www.jotform.com/gdpr-compliance/dpa/

Webflow

We host our website with Webflow, a service provided by

Webflow is a tool for creating and hosting websites and providing online forms to collect registrations and general inquiries on our websites. Webflow stores cookies that are necessary for the display of the page, for the provision of certain website functions, and to ensure security.

The use of Webflow is based on Art. 6 (1) lit. f GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our website.

Stape

To improve data quality and ensure that tracking data is processed in a manner that better respects data protection, we use server-side tagging on our website provided by

The data collected by our tags is not transmitted directly from your browser to third-party providers, but is first sent to a server under our control. On this server, we decide whether to forward the data to the relevant services and can filter, anonymise or truncate the data before transmission.

The servers are located within the European Union.

We base the provision of the server-side tagging infrastructure as such on Article 6(1)(f) of the GDPR. Our legitimate interest lies in a controlled, privacy-friendly and fail-safe tag architecture. The subsequent processing by the individual tracking, marketing and analytics services takes place exclusively on the basis of your consent in accordance with Article 6(1)(a).

Further information on data protection at Stape can be found at: stape.io/privacy-notice

Google Tag Manager

On this website, we use Google Tag Manager provided by

Google Tag Manager is a technical management interface that allows us to centrally manage and deploy tags (small snippets of code) on our website. Google Tag Manager itself does not set any cookies for analytical or marketing purposes.

Which other tags Google Tag Manager deploys — and which cookies or similar technologies these set — depends on the consents given in the cookie banner. The individual processing operations are described in the relevant sections of this privacy policy.

Insofar as Tag Manager is loaded solely to provide website functionality, this is done on the basis of Article 6(1)(f) of the GDPR

Google Ads

To draw the attention of potential users and customers to our online offers, we use the online advertising program "Google Ads" and, within the framework of Google Ads, conversion tracking, an analysis service of the

Google Ads places a cookie on your computer ("conversion cookie") if you have reached our website via a Google advertisement. These cookies lose their validity after 30 days and are not used for personal identification. If you visit certain pages on our site and the cookie has not yet expired, we and Google may recognize that someone clicked on the ad and was redirected to our site. Each Google Ads customer receives a different cookie. As a result, cookies cannot be tracked through Google Ads customer websites. The information collected using the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted for conversion tracking.

Google Ads customers will know the total number of users who clicked on their ad and were directed to a page tagged with a conversion tracking tag. However, you will not receive any information that personally identifies users. Data transfer to the USA is based on the EU-US Data Privacy Framework.

If you do not wish to participate in the tracking procedure, you can refuse to set a cookie as required for this purpose - for example by setting your browser to deactivate the automatic setting of cookies in general. You can also disable cookies for conversion tracking by setting your browser to block cookies from the domain "googleadservices.com".

Google's Privacy Policy on Conversion Tracking can be found at https://services.google.com/sitestats/en.html.

You can also prevent Google Ads from capturing your data by clicking the following link. An opt-out cookie is set to prevent your data from being collected in the future when you visit this website:

Google Analytics

This website uses Google Analytics, a web analytics service provided by

Google Analytics uses "cookies". The information generated by the cookie about your use of this website will generally be transmitted to a Google server in the United States and stored there for 14 months. Data transfer to the USA is based on the EU-US Data Privacy Framework. However, if IP anonymization is enabled on this website, Google will previously truncate your IP address within member states of the European Union or other signatory states to the Agreement on the European Economic Area.

Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

We would like to point out that on this website Google Analytics was extended by the code "gat._anonymizeIp();" in order to guarantee an anonymous recording of IP addresses (so-called IP masking). You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: tools.google.com/dlpage/gaoptout?hl=en.

You can also prevent Google Analytics from collecting this information by clicking on the following link. An opt-out cookie is set to prevent your data from being collected in the future when you visit this website:

Bing Ads

Our website uses Bing Ads technology to collect and store data from which user profiles are created using pseudonyms. This is a service of the

This service enables us to track the activities of users on our website when they arrive at our website through ads from Bing Ads. If you reach our website via such an advertisement, a cookie is placed on your computer. A Bing UET tag is integrated on our website. This is a code that is used in conjunction with the cookie to store some non-personal information about the use of the website. This includes, among other things, the time spent on the website, which areas of the website were called up and which advertisement the user used to access the website. Information about your identity is not collected.

The information collected is transferred to Microsoft servers in the USA and stored there for a maximum of 180 days. Data transfer to the USA is based on the EU-US Data Privacy Framework. You can prevent the collection of data generated by the cookie and related to your use of the website and the processing of this data by deactivating the setting of cookies. This may limit the functionality of the website under certain circumstances.

In addition, Microsoft may use cross-device tracking to track your usage patterns across multiple electronic devices, enabling Microsoft to display personalized advertisements on Microsoft Web sites and apps. You can deactivate this behavior at https://choice.microsoft.com/en-us/opt-out.

More information on Bing's analysis services can be found on the Bing Ads website (about.ads.microsoft.com/en/resources/policies/personalized-ads). For more information about privacy at Microsoft and Bing, see the Microsoft Privacy Policy (https://privacy.microsoft.com/en-us/privacystatement).

Facebook Custom Audience

Facebook users should note that Facebook's Website Custom Audience communication tool is used on this website. For this purpose, so-called Facebook pixels are integrated on our websites, which mark you as a visitor to our website in anonymous form, i.e. without identifying you as a person.

If you are a Facebook user, this allows Facebook to associate visiting our pages with your user account. Facebook can also subsequently recognise whether a Facebook ad has had an effect, e.g. whether it has led to a purchase. The Facebook pixel also allows us to play ads to a defined audience on Facebook. Facebook only provides us with statistical data without reference to a specific person. This is done for purposes of advertising effectiveness, market research and demand-oriented design of our website. Tracking using the pixel is done in a way that does not allow us to identify you as a person and only marks users as visitors to our website in an anonymous form for us. Facebook uses cookies for this purpose. Facebook stores and uses the data collected using the pixel. This happens at least partially outside the territorial scope of EU data protection legislation.

Data transfer to the USA is based on the EU-US Data Privacy Framework. For more information about the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your privacy settings, please refer to Facebook's Privacy Policy, which can be found at https://www.facebook.com/privacy/explanation.

Raise an objection: If you wish to object to the use of the Facebook Custom Audiences website, you can do so at https://www.facebook.com/ads/website_custom_audiences. You must be logged in to Facebook to do this.

Social Network

On our websites we use different plugins from social networks.

Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). An overview of the Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins?locale=en_US

Instagram is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). An overview of the Instagram buttons and their appearance can be found here: about.instagram.com/brand

LinkedIn is operated by the LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn").

XING is operated by Xing SE, Dammtorstraße 30, 20354 Hamburg, Germany ("Xing"). An overview of the Xing buttons and their appearance can be found here: https://dev.xing.com/plugins/share_button

X (Twitter) is operated by X Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). An overview of the Twitter buttons and their appearance can be found here: about.x.com/en/who-we-are/brand-toolkit

Cookies also enable us to measure the frequency of page views and general navigation, for example. Cookies are small text files that are stored on your computer system. We would like to point out that some of these cookies are transferred from our server to your computer system, most of which are so-called "session cookies". "Session cookies" are characterised by the fact that they are automatically deleted from your hard drive at the end of the browser session. Other cookies remain on your computer system and enable us to recognise your computer system on your next visit (so-called persistent cookies). Of course, you can reject cookies at any time if your browser allows this.

These social plugins are operated exclusively by the respective providers. The social plugins on our website are identified by the respective button belonging to the provider or service. If you visit one of our websites that contains such a social plugin, your browser will connect to the servers of the respective service. This, in turn, transmits the content of the plugin to your browser and integrates it into the displayed page. By visiting our website, the respective information is transmitted to the respective service.

If, at the same time as you visit our Website, you are logged into one of the Services through your personal account, that Service may assign the visit to the Website to your account. Users can use social plugins to post or share links to websites on social networks. Through interactions, such as leaving a comment or clicking the respective button, the respective information is transferred directly to the respective services and stored there.

If you do not want and do not want such data transfer, log out of your social networks or user accounts before visiting our websites. We have no influence on the data collection and transmission by social plugins. The purpose and scope of the data collection of the respective provider or service and the further use and processing of your data can be found in the respective data protection information directly from the websites of the providers. Please inform yourself there which rights you have and how you can achieve a satisfactory data protection setting.

Data protection information about the social plugins used on our online presence:

• https://www.facebook.com/about/privacy/
• x.com/en/privacy
• https://help.instagram.com/519522125107875
• https://www.linkedin.com/legal/privacy-policy
• https://privacy.xing.com/en/privacy-policy

Wistia

On our websites we use on the basis of article 6 paragraph 1 letter f of the DSGVO, the software Wistia (https://wistia.com/) from the

The software is used to embed videos into our website and to promote and measure the interaction of website visitors with the videos. Wistia collects the following categories of personal data on our behalf:

• anonymised IP address incl. provider;
• access time to viewed videos;
• details of their viewed video sections;
• URL of the videos;
• Type of end device (stationary, mobile), operating system and browser used.

Cookies are not used for this purpose.

Data transfer to the USA is based on the EU-US Data Privacy Framework. You can find all information on the transfer and use of data by Wistia here: https://wistia.com/privacy.

ActiveCampaign

We use ActiveCampaign, a marketing automation system from the company

as our email marketing tool. We also use the Salesforce Connector to keep information up-to-date between ActiveCampaign and the Salesforce cloud. ActiveCampaign allows us to send marketing emails to subscribers who have provided us with their email address and given us their consent to receive such emails. We use ActiveCampaign to manage our email campaigns, including sending newsletters and product-related promotional offers.

When you sign up to our email list, we collect your email address and other information you provide, such as your name. We use this information to send you marketing emails, which may include newsletters, product-related promotional offers or other marketing material. We may also use ActiveCampaign to track the performance of our email campaigns, such as open rates, click-through rates and other metrics. This helps us evaluate the effectiveness of our email campaigns and improve our marketing efforts.

You can unsubscribe from our email list at any time by clicking the unsubscribe link at the bottom of any marketing email we send you. You can also contact us at any time to request that we delete your personal data.

ActiveCampaign is used on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the most efficient customer management and customer communication possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR.

Data transfer to the USA is based on the EU-US Data Privacy Framework. Further information on data privacy at ActiveCampaign can be found in their privacy policy at: https://www.activecampaign.com/legal/privacy-policy/.

Matomo

In order to provide you with the best possible experience on our websites, we collect certain information. To do this, we use the Matomo Web Analytics Platform from the company

When you visit our site, we store: Your anonymised IP address, the website you visited us from, the parts of our websites you visit, the date and duration of your visit, information from the device you used during your visit (device type, operating system, screen resolution, language, country you are in and web browser type) and more. We process this usage data in the Matomo Web Analytics Platform for statistical purposes, to improve our site and to detect and prevent abuse.

Opt-out from web analytics

Visual Website Optimizer

On our websites we use the web analysis tool Visual Website Optimizer from

We use this web analysis tool for so-called A/B and multivariate tests and its sole purpose is to improve the usability and design of our websites. We carry out analyses to evaluate your use of the websites and to compile reports on website activity. Visual Website Optimizer analyzes, for example, how long a user has spent on different versions of our websites and which areas of the respective version were clicked on. These purposes pursued by us constitute the legitimate interest on the basis of Art. 6 para. 1 lit. f GDPR.

Visual Website Optimizer uses cookies. The information generated by cookies about your use of our websites is transmitted to a server of the provider and stored there. As we have activated IP anonymization, your IP address will be truncated by Visual Website Optimizer within a member state of the European Union or in other states party to the Agreement on the European Economic Area. You can deactivate Visual Website Optimizer tracking at any time and thus prevent the collection of data generated by cookies and related to your use of the website - including your IP address - to Visual Website Optimizer and the processing of this data. You can find information on this in the instructions at https://vwo.com/opt-out.

Adobe

To embed PDF files on our websites, we use the Adobe PDF Embed API service from

Adobe also processes your data in the USA. Adobe is an active participant in the EU-US Data Privacy Framework, which regulates the correct and secure transfer of personal data from EU citizens to the USA. You can find more information on this at https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en.

Further information on data protection at Adobe can be found at https://www.adobe.com/de/privacy/policy.html.

Univid

We use the software of the provider

The basis for the use of the service is Art. 6 para. 1 lit. f GDPR. All information on the transfer and use of data by Univid can be found here: https://univid.io/terms/

Microsoft Clarity

This website uses Microsoft Clarity, an analytics service provided by

Clarity is a tool for analysing user behaviour on this website. In particular, Clarity records mouse movements and creates a graphical representation of which parts of the website users scroll and click on particularly frequently (heat maps). We also receive information about general user behaviour on our website. We have activated the anonymisation function for this service.

Clarity uses technologies that make it possible to recognise the user for the purpose of analysing user behaviour. Your personal data is stored on Microsoft servers (Microsoft Azure Cloud Service) in the USA.

The use of Clarity is based on Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the analysis, optimisation and economic operation of our website. Data transfer to the USA is based on the EU-US Data Privacy Framework. You can deactivate this behaviour at https://choice.microsoft.com/de-de/opt-out Further details on Clarity's data protection can be found here: https://docs.microsoft.com/en-us/clarity/faq.

Sleeknote

In order to offer user-friendly and fast access to specific content that is relevant to your use of our website, we use the services of

The Sleeknote service displays certain additional content to you as a visitor, depending on which content you access on our website and how you use our website, in order to make your visit as pleasant and efficient as possible. In this context, Sleeknote collects and stores data on the use of our website, from which usage profiles are created using pseudonyms in order to evaluate the acceptance of the displayed content and to continuously improve and optimize the individual content displayed based on user needs. For this purpose, the Sleeknote service also places cookies on your computer.

The use of Sleeknote is based on Art. 6 (1) lit. f GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our website.

Arcade

We use the services of the provider

The basis for using the service is Art. 6 (1) lit. f GDPR on the basis of the EU standard contractual clauses. Cookies enable us to analyze the use of the product demo for optimization purposes. All information on the transfer and use of data by Arcade Software can be found here: https://www.arcade.software/dpa

Microsoft Azure

The Docusnap365 platform is run on the Microsoft Azure West Europe cloud service. For the creation and operation of the Docusnap365 environments and for the creation of a user account in Microsoft Azure Active Directory B2C for the purpose of authentication, we use, on the basis of Article 6(1)(f) DSGVO, the services of

To create a user account your email address and - if given - your first and last name will be transmitted. Here you always have the possibility to use general information of your company like "IT department" and it@, not your personal data. The email address must be available in your company so that we can also send password changes, for example. The password chosen by the user is stored there. We use these services as a secure and more available alternative to our own cloud infrastructure and integrated password storage.

Data transfer to the USA is based on the EU-US Data Privacy Framework.

Product Fruits

For onboarding customers and prospects to our Docusnap365 product, we use the cloud-based platform of the company

The basis for the use of the Product Fruits service is Art. 6 para. 1 p. 1 lit. f) DSGVO. Our legitimate interest is to ensure the best possible user experience of our product.

Mixpanel

We use the web analytics service of the company

We use this analysis service to analyze the use of our product Docusnap365 and to continuously develop it in terms of user-friendliness. The basis for the use of the Mixpanel tool is Art. 6 para. 1 p. 1 lit. f DSGVO. Our legitimate interest is to ensure the best possible user experience through continuous optimization and further development of our product. Data transfer to the USA is based on the EU-US Data Privacy Framework.