IT Support Specialist (m/f/d)
You are the first port of call when a customer's IT stops working. You qualify the request, find the cause and stay on it until the fix holds.
No cover letter needed – your CV is enough. You will hear back from us within two days at the latest.
What you will move
When something stops working at a customer site, your phone rings first. You qualify the request, find the cause and see the fix through to the end.
Most of the work happens from Kiefersfelden, with the whole service team within earshot.
Tasks and profile
On the left, what is coming your way. On the right, what you need for it.
Your tasks
- Technical customer support at customer-side 2nd-level standard
- Taking in, qualifying and handling technical requests
- Analysing and resolving faults in the Windows and Microsoft 365 environment
- Installing, maintaining and supporting IT components
What you bring
- Completed IT training or comparable practical experience
- Confident handling of Windows operating systems and Microsoft 365
- Very good written and spoken German, solid English
- Nice to have: certifications in the Microsoft environment
What we offer you
The benefits that count for most in this role.
Hybrid working
Home office models that fit the project situation and the team.
Overtime account
Every minute you record comes back to you – even after project peaks.
Time to learn
10 % of your working time belongs to your professional development.
Pluxee credit
50 € tax-free on your card every month, on top.
How your application works
Your contact for this role
Do you want to know in advance what the first weeks look like, or how much time you spend travelling? Just give me a call.
Julia Mayr · HR Manager, itelio GmbH
Sounds like your next step?
Upload your documents through our application form – your CV is enough. The confirmation of receipt arrives within two days at the latest.